For Power Users Only! Using Voxox with Your Existing Mobile Number

Posted by Tristan Barnum on Tue, May 4, 2010 @ 03:33 AM

By now you probably know that when you sign up for Voxox, you get your very own free phone number right along with it. Now most of us love this because with Voxox’s Internet-based number, you can receive free phone calls from anywhere in the world; make dirt cheap international calls and even cheaper domestic calls (1 cent per minute in U.S./Canada);  and do two-way worldwide texting and fax.

However, some folks would rather not give out a new phone number to people, and we here at Voxox are cool with that. So, our trusted tech guys gave it some thought and found a way for you to keep your existing cell phone number and still be able to use some of the cool Voxox perks. It works by forwarding your cell phone to Voxox through a special set of instructions (provided below). Doing so will enable you to:

    • Screen the call through the Voxox Personal Assistant, which will ask the caller’s name
    • Send the caller to voicemail, and let you Eavesdrop™ on the message as its being left – you can pick up at any time, just like those retro answering machines from the 90s!
    • Record the call on-demand (*1 to start/stop recording), transfer the call to another phone (*2), and start a conference call with up to 20 people! (press *3 to add friends to your call)
    • Use Voxox voicemail, which lets you access your phone messages both via phone and online – this one’s good for folks who misplace their cell phone regularly and need to access their voicemails

Sold yet? Check out the instructions below, and remember, this is for Voxox power users!

Instructions: How to forward your existing cell phone number to Voxox

The instructions are a little tricky, but they work! We tried this with our CEO who has AT&T and he loves it.

(1)      Prep your Voxox phone settings in the Voxox client:
    • Go to the General tab in Phone Settings (Tools -> Settings -> Phone -> General) and enter your name:

Screenshot 2 - mobile forwarding instructions

    • Go to Tools -> Settings  -> Phone  -> Find Me. You will see your Voxox number entered, so just enter your cell phone number after it and make sure both numbers are check-marked
    • Set the number of seconds you want your Voxox account to ring on your desktop (suggested: 1-2 seconds)
    • Set the number of seconds you’d like your cell phone to ring before going to voicemail
    • Where it says “Find Me”, check-mark “ring my numbers in order”:

Screenshot 1 - mobile forwarding instructions

(2) Forward your cell phone number to Voxox:

This part is slightly different with every mobile carrier, but fairly simple to do and undo.  Below are the basic instructions, but if you have any specific questions, contact your cell phone carrier.

    • With AT&T, you can forward your cell phone number with the following command:

On your cell phone, dial *004*1YOURVOXOXNUMBER*11*10# and press send.  For example: *004*13335554444*11*10#

To undo, dial ##004# on your cell phone and press send. 

    • With Verizon, dial *71YOURVOXOXNUMBER on your cell and press send (Example: *713335554444); To undo, dial *73 and press send. 

    • With Sprint, dial *28YOURVOXOXNUMBER on your cell and press send (Example: *283335554444); To undo, dial *38 and press send. 

    • With T -Mobile, dial *004*1YOURVOXOXNUMBER# on your cell and press send (Example: *004*13335554444#); To undo, dial ##004# and press send. Note: From our research, T -Mobile seems to allow only 500 minutes of call forwarding before they charge you a fee. 

(3) THE TRICKY PART: What to do when someone calls you

You’ve followed the above instructions. Now, anytime someone calls your cell phone number, you will first hear a couple of rings on your mobile -- don’t pick up. The ringing will pause for several seconds (to you it will look like you missed a call, but don’t panic, the phone will ring again). When the ringing resumes, this means that Voxox has kicked in, so pick up and have some Voxox fun!  As mentioned above, you can screen calls, “Eavesdrop,” record conversations, transfer your call on-the-fly, and more.

(4) Checking your voicemails

Once you’ve forwarded your mobile phone number to Voxox, all your voicemails will now be stored in Voxox. They are accessible online and via phone. You will be notified by text message when you have a new voicemail. Go to Notifications in (Tools -> Settings -> Notifications) and make sure that your voicemail notifications by email and text are check marked.

If you want to retrieve messages via phone, set up your 4 digit pin code (Tools -> Settings -> Phone -> Voicemail). Once you’re set up, you can call your Voxox number anytime and press *PIN# (ex. *5555#) and you’ll get various options, including voicemail.

So there you go!  Just another way that Voxox works hard for our loyal users. Try it and comment to let us know what you think.

Tags: Voxox