A Virtual Office Phone System Can Save Your Business in a Disaster

Posted by Aimee Eucce on May 28, 2014

It's hard to imagine ... your business knocked to the ground by gale force winds, burned, demolished by an earthquake -- it is too much to fathom. Yet it happens. Every state in the nation is at risk for at least one type of natural disaster, and every business is at risk of man-made disasters, either accidental or deliberate. Some businesses are further threatened when targeted by activist groups trying to prove a point or bring attention to their cause. How can you protect your business?

Cloud Based Phone SystemImage Courtesy of Flickr User The National Guard

Switch to a Cloud-Based Virtual Office Phone System

After a disaster, your business can only recover to the extent you are able to provide communications to your workers and customers. Sometimes this means routing calls to another branch location; other times this means being able to maintain your customer service department and marketing efforts while the facility is out of service. Having a cloud-based virtual office phone system means that you can continue to keep up with the business, employees, and customers, even when a particular location is out of operation. You can even continue to advertise, or just to let your valued customers know you're still around and available to be contacted.

Advantages of a Hosted PBX During a Disaster
During a disaster, you can enjoy seamless communications between branches for no additional cost, one of the many benefits in having a virtual office phone system. Other calls and communications are available for an extremely low per minute cost, or through an affordable unlimited plan. All of the costs to maintain, and support the service are managed remotely, well out of the range of the disaster. You won't miss a single transaction or business day due to a disaster, whether it be fire, hurricane, tornado, earthquake, or other eventuality. Do you have any idea how impressed customers will be when you can continue to offer stellar customer service, even after a disaster? Plus, your business will recover faster and easier when workers don't fall behind for lack of communications.

Advantages of a Hosted PBX Anytime
Fortunately, few businesses actually have to face a devastating disaster. Even if something like this never happens to your company, you'll be glad you switched to a virtual office phone service, because you will receive a greater level of service and functionality for a lower price. Switching to and using the service does not disrupt the flow of business, and you only pay for what you actually need. A variety of features are available, including voicemail, multiple extensions, Caller ID, Call Waiting, Call Waiting with Caller ID, Call Transfer, Anonymous Caller Reject, and much more.

Want to learn more about protecting your business from disaster or lowering the rates you pay for communications, including landline calls, SMS messaging, and more? Contact us for details.


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Tags: Voice Communication, VoIP