VOXOX Blog

Improving Customer Satisfaction with an OTT Partner

Posted by Erica Berry on Wed, Jun 3, 2015 @ 04:00 AM

To have truly satisfied customers, operators need to make sure that consumer needs are being met. That may mean embracing OTT services. Consumers don't want to blow their entire paycheck on a monthly phone and data plan and they want a service that provides all the bells and whistles, which is why more and more people are using OTT services. 

The challenge is for operators to adapt to and exceed consumer expectations in both features and cost. But how can operators quickly add new services that OTTs already offer and make the overall user experience more fulfilling for their customers? The answer is simple: join forces with an OTT partner.

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Tags: Voice Communication, Industry Trends, OTT, Business

How Your Nonprofit Organization Could Benefit From a VoIP Phone System

Posted by John Lee on Tue, Jun 2, 2015 @ 04:00 AM

VoIP phone systems have grown increasingly in popularity and many small for-profit businesses are taking advantage of its offered benefits. The unique features not only help improve business efficiency but also offers cost saving benefits. Considering its many advantages, it’s time for nonprofit organizations to join the trend and make the switch.

Here's how your nonprofit could benefit from a VoIP phone system:

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Tags: Voice Communication, Industry Trends, Cost Savings, Business

Top Concerns Preventing Your Small Business From Switching to VoIP

Posted by John Lee on Wed, May 20, 2015 @ 04:00 AM

Owning and operating a small business is a major undertaking that’s not for the faint-of-heart. There are a number of challenges that business owners face and sometimes these concerns hinder decision-making. An example would be how the cost-saving benefits of VoIP are widely known, yet there are some businesses still unsure about making the switch. Even with all the advantages that come with a VoIP, these fears are keeping business owners from making the jump.

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Tags: Voice Communication, Industry Trends, VoIP, Cost Savings, Business

How a VoIP Phone System Can Help Meet Your Small Business Needs

Posted by John Lee on Wed, May 13, 2015 @ 04:00 AM

Small business owners are often faced with a number of challenges that may prohibit growth and create setbacks. Whether trying to improve the company brand or trying to operate more effectively with the team, a small business phone system is a valuable tool for helping address these challenges. Before switching to a VoIP phone system, it’s important to evaluate and identify the key issues that are limiting your business. With an array of features, a small business phone system provides several competitive advantages to your business that traditional phone systems cannot match.

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Tags: Communication, VoIP, Cost Savings, Hosted PBX, Business

BRIC and the Mobile First Economy

Posted by Ian LeWinter on Thu, May 7, 2015 @ 04:00 AM

Brazil, Russia, India and China. What do they have in common? Well, economists believe these four countries — collectively known as BRIC countries — are in a comparable phase of economic progress they term “newly advanced.”

Why are the BRIC countries important? Financial clout, pure and simple. Goldman Sachs has predicted the BRIC economies will eclipse the combined economies of the richest countries of the world.1

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Tags: Voice Communication, Communication, Voxox, Android, Business, Wholesale

How VoIP Phone Systems Can Boost Customer Retention

Posted by John Lee on Wed, Apr 29, 2015 @ 04:00 AM

One of the biggest challenges that small businesses face when it comes to driving revenue is how to build customer loyalty. By fostering good rapport and developing trust with clients, your company could greatly improve the potential for repeat business. With a VoIP phone system your business has an affordable and efficient way to communicate efficiently and connect with customers. This will help your business image, which will result in increased productivity and happier customers.  

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Tags: Voice Communication, Industry Trends, VoIP, Hosted PBX, Business

4 Reasons Why a VoIP Phone System is a Perfect Fit for Small Businesses

Posted by John Lee on Wed, Apr 22, 2015 @ 04:00 AM

When managing your own small business, there are a lot of obstacles that could get in the way. Expenses, growth and scaling complications, and internal miscommunication are just a few of the issues. With all the work and time it takes keeping your company afloat, worrying about your business communication shouldn’t be one of them. 

Here are 4 reasons why you should consider getting a VoIP small business phone system.

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Tags: VoIP, Cost Savings, Hosted PBX, Business

Will a Hosted VoIP Phone System Improve Your Business Operations?

Posted by John Lee on Wed, Apr 15, 2015 @ 04:00 AM

One of the biggest challenges of operating a small business is optimizing and empowering your workforce communication. Implementing a VoIP small business phone system could not only make a huge difference in cost savings but also increase efficiency when connecting with customers and collaborating with your team. Customizable, and extremely simple to use, VoIP is a must-have solution for improving business operations and workforce productivity.

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Tags: VoIP, Cost Savings, SMB, Business

Four VoIP Features Every Small Business Needs to Succeed

Posted by John Lee on Wed, Apr 8, 2015 @ 04:00 AM

In this day and age, businesses are operating in a global marketplace. Advancements in business technology have broadened the customer base and made it easier to collaborate with your team. In order to position your business to compete on a much larger scale, you’ll need a phone system that will keep up. Here are a few features of VoIP phone systems that can help small businesses thrive.

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Tags: Voice Communication, Industry Trends, Voxox, SMB, Business

How VoIP Simplifies Your Communication: Let Us Show You The Ways

Posted by John Lee on Wed, Apr 1, 2015 @ 04:00 AM

Even though your business communication should be simple, a lot of times it isn't. Connecting with potential customers or members of your team shouldn’t be complicated and challenging. With a hosted VoIP phone system, your business won’t have to worry about the problems that come with maintenance or hidden fees. Your VoIP provider would cover the responsibility of maintaining and supporting the phone system, so you could focus on handling your business.  

Here are just some examples of how VoIP simplifies your communication:

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Tags: Voice Communication, Communication, VoIP, SMB, Business