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VOXOX Blog

How a VoIP Phone System Could Help You Achieve Your Business Goals

Posted by John Lee on Wed, Jul 8, 2015 @ 04:00 AM

One of the crucial elements to getting ahead in the business world is effective communication. Whether your goal is to empower your workforce or improve customer experience, you need a communication solution that will help you. With business VoIP comes a number of advantages over traditional telecommunication methods. 

Here’s a few ways that VoIP could help your small business meet its big goals:

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Topics: Voice Communication, Communication, Industry Trends, VoIP, Business

Common Misconceptions About Free Calling Using VoIP

Posted by Ian LeWinter on Thu, Jul 2, 2015 @ 04:00 AM

People hate to say “I don’t know.” It’s just human nature. Many times I’ve found myself inventing things in order to avoid saying those dreaded words. As a result, in an effort to not sound ignorant when asked something I can’t answer, I’ve inadvertently spread misinformation and wound up sounding more ignorant than if I’d only said “I don’t know.”

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Topics: Voice Communication, Communication, iPhone, Voxox, Cost Savings, Android

How a Hosted PBX System Could Solve Your 3 Biggest Business Challenges

Posted by John Lee on Thu, Jun 25, 2015 @ 04:00 AM

When it comes to running a small business, the list of challenges that you face daily could be overwhelming. Business owners are met with the task of juggling time and responsibilities, as well as allocating budget and resources. Finding an efficient and cost-effective solution could make the substantial difference in the success and growth of your small business. A reliable hosted PBX system will not only allow seamless communication, but also solve other problems which small business owners face day-to-day.

Here are 3 problems that a hosted PBX phone system can solve for your business:

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Topics: Voice Communication, Industry Trends, VoIP, Cost Savings, Hosted PBX, Business

The Five Biggest Mistakes You Can Make With Your Free Calling App

Posted by Ian LeWinter on Fri, Jun 19, 2015 @ 07:49 AM

Everybody makes mistakes. Most of the time they’re no big deal. You screw up, you fix it, you move on to your next one. Few mistakes are unfixable. But each of The Five Biggest Mistakes You Can Make with Your Free Calling App can easily be avoided.

Take a look at five key things you may be doing to miss out on the best VoIP experience.

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Topics: Voice Communication, Communication, iPhone, Voxox, VoIP, Cost Savings, Android

Five Signs You're Ready To Try a Free Calling App

Posted by Ian LeWinter on Thu, Jun 4, 2015 @ 04:00 AM

Every month I’m stumped as to why my $9.99 per line mobile plan, with unlimited free texting, is costing me $240. There are only three lines on my plan, but in reality I’m paying $24 per line. I’m not complaining [necessarily], just a little confused. Are you, like me, wishing for a more predictable monthly bill?  And what else do you wish for in your mobile communications?

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Topics: Voice Communication, Communication, iPhone, Voxox, VoIP, Cost Savings, Android

Improving Customer Satisfaction with an OTT Partner

Posted by Erica Berry on Wed, Jun 3, 2015 @ 04:00 AM

To have truly satisfied customers, operators need to make sure that consumer needs are being met. That may mean embracing OTT services. Consumers don't want to blow their entire paycheck on a monthly phone and data plan and they want a service that provides all the bells and whistles, which is why more and more people are using OTT services. 

The challenge is for operators to adapt to and exceed consumer expectations in both features and cost. But how can operators quickly add new services that OTTs already offer and make the overall user experience more fulfilling for their customers? The answer is simple: join forces with an OTT partner.

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Topics: Voice Communication, Industry Trends, OTT, Business

How Your Nonprofit Organization Could Benefit From a VoIP Phone System

Posted by John Lee on Tue, Jun 2, 2015 @ 04:00 AM

VoIP phone systems have grown increasingly in popularity and many small for-profit businesses are taking advantage of its offered benefits. The unique features not only help improve business efficiency but also offers cost saving benefits. Considering its many advantages, it’s time for nonprofit organizations to join the trend and make the switch.

Here's how your nonprofit could benefit from a VoIP phone system:

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Topics: Voice Communication, Industry Trends, Cost Savings, Business

Top Concerns Preventing Your Small Business From Switching to VoIP

Posted by John Lee on Wed, May 20, 2015 @ 04:00 AM

Owning and operating a small business is a major undertaking that’s not for the faint-of-heart. There are a number of challenges that business owners face and sometimes these concerns hinder decision-making. An example would be how the cost-saving benefits of VoIP are widely known, yet there are some businesses still unsure about making the switch. Even with all the advantages that come with a VoIP, these fears are keeping business owners from making the jump.

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Topics: Voice Communication, Industry Trends, VoIP, Cost Savings, Business

BRIC and the Mobile First Economy

Posted by Ian LeWinter on Thu, May 7, 2015 @ 04:00 AM

Brazil, Russia, India and China. What do they have in common? Well, economists believe these four countries — collectively known as BRIC countries — are in a comparable phase of economic progress they term “newly advanced.”

Why are the BRIC countries important? Financial clout, pure and simple. Goldman Sachs has predicted the BRIC economies will eclipse the combined economies of the richest countries of the world.1

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Topics: Voice Communication, Communication, Voxox, Android, Business, Wholesale

How VoIP Phone Systems Can Boost Customer Retention

Posted by John Lee on Wed, Apr 29, 2015 @ 04:00 AM

One of the biggest challenges that small businesses face when it comes to driving revenue is how to build customer loyalty. By fostering good rapport and developing trust with clients, your company could greatly improve the potential for repeat business. With a VoIP phone system your business has an affordable and efficient way to communicate efficiently and connect with customers. This will help your business image, which will result in increased productivity and happier customers.  

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Topics: Voice Communication, Industry Trends, VoIP, Hosted PBX, Business