VOXOX Blog

Voxox's parent company Telcentris announced today that the company's service delivery platform, which powers Voxox and Telcentris' business divisions, won Internet Telephony magazine's Product of the Year Award for 2010!  We're very excited and honored to receive this recognition and are glad that our Voxox customers are on this award-winning underlying platform.

Here is a quote from TMC, the organization that publishes Internet Telephony magazine:

“I am delighted to announce Telcentris as a Product of the Year Award winner. The editors of INTERNET TELEPHONY have verified that Telcentris displays quality and innovation plus provides real needs in the marketplace,” stated Rich Tehrani, CEO of TMC. “I would like to congratulate Telcentris for its commitment to advancing IP communication technologies.”

And a quote from our CEO Bryan Hertz:

“We are pleased to see our technologies recognized by well-respected organizations, such as TMC," said Bryan Hertz, CEO of TelCentris. "Our cloud-based platform is the underlying core of our products and services, and its validation proves our commitment to quality and excellence in addressing customer needs."

Hope everyone had a great Valentine's Day!  We sure did as we looked through our Voxx Facebook Valentine's Day contest photo submissions for a blind date for our CES Alien... So who won?

Like most people out there, if I don’t recognize the number, I don’t pick up the phone. Although this method of screening works "60 percent of the time, every time," sometimes I wish I had just taken the chance and answered after realizing it was someone I actually wanted to talk to—not to mention the hassle of listening to a voicemail and then playing phone tag to get them back on the line! (But that's a whole different story and of course Voxox has a solution for that as well... check out Voicemail Transcription.)

Remember our alien friend from our CES blog posts? We think he's kinda cute..

Just when you thought the puns couldn’t get any worse than last month’s Vox Sox competition, the Voxox crew recently faced off again for another lunchtime showdown. This event challenged employees to decorate their wrists in the most creative way possible. From alarm clocks to handcuffs, the dazzling display of wrist adornment did not disappoint. 



Even-Vegetarians-Sweat Bands

New uses for old cords from that old messy IT cabinet"



Please-don't-make-me-chew-off-my-other-hand cuffs



"Multibands for a Multi-Talented Gal"



I can't believe it! He only got a Slap-on-the-Wrist



RUN! - It's a Band of Aliens



Glad those are bangle bracelets and not bangle tigers!



Polly want a cracker?

Over the years, technology continues to enhance all aspects of the game of football. It’s helped athletes avoid injuries and shatter performance records, improved in-game communication between players and coaches, and revolutionized the way viewers at home experience the action. Now, it’s time to look at what happens when we inject a syringe of Voxox technology into the art of fan-to-fan taunting, to give a boost your trash-talking game.

What we all love about Voxox is that it has all your communication needs covered -- you can chat to friends on any network, text, call, email, video chat, Tweet, send gigantic files and otherwise socialize with your friends, and all from a single dashboard.  Now, our latest product release, which launched at CES 2011, has a killer feature that takes this to the next level: contact merging. 


With a service like Voxox, contact merging is unlike anything you may have experienced. Imagine being able to have a "virtual card" that has all of a friend's (or business colleague's) electronic information unified in one place -- all their phone numbers, email addresses, chat and social networks they're on-- AND having the ability to click on that information to start your conversation instantly! 



Check out this video clip to see exactly how this works:







So what do you think?  Give it a try and let us know!

Let's be honest - when you get a voicemail, it's kind of a chore to listen to it. With this new Voxox feature, you might just never have to listen to a long, drawn-out voicemail ever again.... well, unless you want to. Instead, you can simply get a transcript of it via SMS, email and/or instant message. Plus, Voxox enables you to respond back with a text message directly from the chat window!  How's that for efficiency?

Here's how it works: 

As we settled back into "normal" routines this week, we had time to reflect on our observations of the Consumer Electronic Show (CES) 2011. And while there was a plethora of gadgets and all kinds of cool sites to be seen, two things jumped out at us as most prominent: tablets and 3D. Our Voxox alien even got in on the 3D fun at the Kodak booth. The booth had a section of their booth where visitors could pose in a 3D world and view their picture with 3D glasses.




Our alien was so popular that passers by couldn't help but notice our fun loving marketing effort. Check out our shout out below from CarWoo.com in her post "What a Start-up Could Learn from Three Days at CES":

"...I thought this promotion was a unique way to keep Voxox on the minds of CES attendees throughout the show. And the cost of an alien suit, fliers, and a few iPhones – probably not nearly the amount many other companies spent on their booth space alone...."

What did you think of the 3D related products at CES this year? Stay tuned for our tablet thoughts!

Voxox 2.5 (dubbed the “new Voxox”) has been totally redesigned and restructured for a better user experience. If you've been with us from the get-go, don't fret -- all the functionality is still here, just in slightly different locations! Below are a few tips for our early Voxox users on how to locate their favorite features that have moved around the product.  

TIP 1:  Say Goodbye to the Apps Tab!

Our #1 goal was to streamline and simplify the user interface. To do so, we’ve removed the Apps tab (one of our main screens in the original Voxox desktop software) and redistributed all the features previously located there, largely to our newly expanded online user portal called "My.Voxox" at https://my.voxox.com, which is linked from within the software, but deserves a tip of its own... 

TIP 2: Say Hello to My.Voxox

My.Voxox is your new account management home as well as the home of the Voxox store.  It's web-based portal (a web site) -- https://my.voxox.com -- which means that you can access it from any Internet browser without having to log into the software. My.Voxox consists of 3 main sections:


My Account for viewing your balance, plans, numbers, change password, and other billing & account details

Voxox Store where you can  purchase calling and texting credit, unlimited plans, additional phone numbers ( virtual numbers), or get your free iNum number.


Settings, a subset of phone settings which you can manage remotely -- your Find Me, Call Connect for SMS (a.k.a. SMS callback), and your Caller ID


TIP 3: Web Callback = Part of Voxox Call Connect for the desktop

If you ever used the Web callback feature in older versions of Voxox, you can now use its much wiser, older brother Voxox Call Connect. Call Connect is a unique integration of software and service that allows you to initiate VoIP calls from any device. This feature is much more than a Web callback functionality, but if you simply need to do a Web callback -- that's where you go to do that. Here's a quick  video clip on how to use it.


TIP 4: SMS Callback = Voxox Call Connect for SMS

With the launch of Voxox Call Connect, we decided to rename the feature previously known as SMS callback to Voxox Call Connect for SMS.  It's really an extension of the ability to trigger VoIP calls on any device, so we felt that this makes a lot of sense.  For those who've used SMS callback, you know that it was built into the software as part of the Apps tab. You can now manage this service online at My.Voxox. Look for it by its new name, though! 


TIP 5: Keypad is now a pop out

In an effort to further streamline the interface, we've removed the permanently present Keypad screen, and instead created a button in the header that, once clicked, pops out the Keypad window.





And of course, don't forget to check out brand new features, like voicemail transcription, contact merging, and others. (More on those later.)

If you haven't upgraded to the "new Voxox", get it now at www.voxox.com. 

And keep on Voxing...