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VOXOX Blog

Provide Great Customer Service With a Cloud Based Phone System

Posted by Ian LeWinter on Apr 23, 2014

As the owner of a single-person business, catching your breath is a luxury you seldom have. Whether you are attending a trade show, making a pitch to a client, meeting with an investor or tweaking your product, downtime is a rarity.

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Topics: Voice Communication, Communication, Voxox, VoIP, Cloud Phone

Create an Opening Day for a New Way of Doing Business

Posted by Ian LeWinter on Apr 22, 2014

Spring means many different things to different people, but in America, one of the grandest spring traditions is Opening Day in Major League Baseball. The tradition dates as far back as 1876 and signifies new hope and promise for every team, regardless of their standing the previous season.

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Topics: Voice Communication, Communication, Voxox, VoIP, Cloud Phone

Why Legacy Phone Systems are Pure (March) Madness

Posted by Ian LeWinter on Apr 21, 2014

Whether you follow college basketball—if not, you wouldn’t know an egg beater from a buzzer beater—chances are that between TV ads and bracket sheets strewn about your office, you are aware of March Madness. Named for the sheer number of games played during the tournament and the thrilling way many of those contests end, the madness of college basketball is eminently enjoyable. Unfortunately, the madness of using an expensive, complex legacy telephone system for a small business can be far less satisfying.

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Topics: Voice Communication, Communication, Voxox, VoIP, Cloud Phone

The Best Marketing for Small Businesses? Word of Mouth

Posted by Ian LeWinter on Apr 18, 2014

As the owner of a small or microbusiness, it’s unlikely that you have the budget for major advertising campaigns. Maybe you can afford a radio spot or half-page newspaper ad here and there, but you don’t plan to purchase two minutes of air time during next year’s Super Bowl. Still, you know your product is top-of-the-line and that once people try it, they’ll be hooked.

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Topics: Voice Communication, Communication, Voxox, VoIP, Cloud Phone

The Top Reasons Startups Fail and How to Avoid Them

Posted by Ian LeWinter on Apr 17, 2014

We’ve all heard success stories about startup businesses that began as “the little engine that could” and wound up as a thundering locomotive. The story behind one of these now giant companies, Facebook, was even immortalized in a major Hollywood film, “The Social Network.”

Unfortunately, for every new business that enjoys wild success there are exponentially more that fail. In fact, research indicates that eight out of 10 entrepreneurial ventures flame out within 18 months; but you don’t have to be part of the 80 percent who don’t make it. Here are the top reasons that startups fail and how you can avoid following in their footsteps:

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Topics: Small Business Tips, Voice Communication, Communication, Voxox, VoIP, Cloud Phone

Cloud-based Phone Systems + One-Person Businesses = A Winning Formula

Posted by Ian LeWinter on Apr 16, 2014

Let’s be honest: owning a one-person business can be overwhelming. Not only do you represent every department—from sales to marketing to accounting—but you are also wholly responsible for earning your own living. Given the challenges you face, any product or application that can make your life a little easier is probably more than welcome. As it happens, we have one in mind—a cloud-based small business phone system.

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Topics: Voice Communication, Communication, Voxox, VoIP, Cloud Phone

Even Independent Computer Consultants Need Some Tech Help Now and Then

Posted by Ian LeWinter on Apr 15, 2014

Whether you are new in the field or a seasoned professional, working as an independent computer contractor presents a unique set of challenges. This line of work rarely conforms to a 9 to 5 schedule and because networks and computers are now an integral part of so many businesses and homes, customers seem increasingly demanding.

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Topics: Voice Communication, Communication, Voxox, VoIP, Cloud Phone

Even after You've Graduated, Homework is Crucial

Posted by Ian LeWinter on Apr 14, 2014

Whether your last day of classes came at the end of high school, college, or graduate school, chances are that at some point the thought that you would never have to do any homework ever again crossed your mind. Unfortunately, as you entered the business world you learned the harsh reality that homework is never quite finished.

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Topics: Voice Communication, Communication, Voxox, VoIP, Cloud Phone

Making Virtualization a Reality with Cloud Phone

Posted by Ian LeWinter on Apr 11, 2014

For those small business owners not already familiar with the term, a small business virtual phone might seem like a daunting concept. Is it some kind of Sci-Fi device that allows you to make a call simply by thinking about it? Maybe it’s a holographic design that lets you dial from thin air. The truth, on many levels, is far simpler.

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Topics: Voice Communication, Communication, Voxox, VoIP, Cloud Phone

The Five 'Ds' You Need for Startup Success

Posted by Ian LeWinter on Apr 10, 2014

Starting your own business can be thrilling, nerve-wracking, and terrifying—all at once. While no secret formula for guaranteed success exists, common characteristics are pervasive in many of these startups and the entrepreneurs who created them. Here are a few:

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Topics: Voice Communication, Communication, Voxox, VoIP, Cloud Phone