When you call your cable provider with a billing question or a major retail corporation for information about a product, what do you expect to hear? Well, first you will probably receive an automated greeting thanking you for calling the company’s contact center.
Photo Courtesy of Flikr User Sebastiaan ter Burg
Next will probably be a list of extension options to help you reach whatever department you need. At that point you’ll be connected to the department you choose and will either speak with a company employee or leave a voicemail if no one is available.
As the owner of your own microbusiness, you’d love it if you could greet your customers like a Fortune 500 Company. Unfortunately, there simply isn’t room in your budget to project that kind of corporate image…right? As a matter of fact, a small business phone system can give you big business presence at a price you can manage. With a phone system designed specifically for businesses like yours, you can get:
- A free business-specific local phone number you can give to customers instead of your personal mobile number
- An auto-attendant that welcomes callers with a greeting you can customize digitally
- Extensions you can designate for various departments or individuals within your company
In addition to this impressive functionality, cloud-based phone systems are maintained by the vendor, meaning you will avoid installation and maintenance costs. You pay one low monthly bill for a suite of features sure to impress prospects and existing clients alike. Systems maintained in the cloud also make settings accessible through the Web which allows you to access and adjust your settings at any time.
So if you’ve been holding off on adopting a small business phone system for your company, keep in mind that although the best things in life might not always be free, they aren’t prohibitively expensive either.
