With the launch of our latest hosted PBX and SIP trunk offering, Voxox Office, there has been a lot of internal restructuring. One thing that has remained consistent however, is our dedication and commitment to providing the best quality service for our customers. Our VP of Customer Experience, Tim Schuh, has been with Voxox for almost 3 years and manages our team of rockstar support agents. Here are 4 question with Tim on some of the support that goes the backend for Voxox Office.