VOXOX Blog

Today we are at Cloud Partners in Boston, Mass., and we just announced a big revamp of our SIP Trunking and Hosted PBX solutions under the new Voxox Office brand. In conjunction with this, we have put into motion the biggest channel promo in the history of the Voxox Channel Partner Program! It's huge!!  Check out the press release below for details on our latest SIP Trunking and Hosted PBX solution suite and are big channel promo.

And if you're at the Cloud Partners show, also come check out our CMO Tristan Barnum speak today on the "Top Cloud Techs to Add to Your Portfolio" panel (Level 3, Room 310). 

Topics: Company Announcements, Events, SMB, Hosted PBX, SIP Trunking, Voxox office

Having reliable communication to connect internally and with customers is essential to any business. However, the big concern that many business owners face is implementing a dependable, high quality voice service without breaking the bank. This is where SIP trunking comes in. SIP trunks are an affordable option for companies that don’t want to sacrifice quality and reliability for budget saving costs.

Here’s how your business could take advantage of SIP Trunks:

Topics: Communication, Telecommunication Trends, VoIP, Cost Savings, SIP Trunking

Believe it or not, phone extensions can say a lot about your business. In addition to improving your internal and external communications, they can also make a big impression on your customers. As a small business owner, you want your business to look and sound much bigger than it is. 

Here are some of the functions of phone extensions and how it can help your business. 

Topics: Communication, SMB, Business, SIP Trunking

In a study on SIP (Session Initiation Protocol) trunking, VoIP research and reviews firm Software Advice ran a survey on the factors behind selecting a SIP provider. SIP trunking is comparable to a phone line that people use to connect local and long-distance calls over a business Internet connection.

The survey was comprised of 30 questions and over 200 responses were received from seasoned IT managers who had implemented SIP trunking within their organization. According to the survey results, the biggest factors when choosing a SIP provider were security, support quality, and pricing.

Topics: Communication, Telecommunication Trends, Cost Savings, SIP Trunking

For the outbound call center, relief from the high cost of doing business is here. According to an article in Smart Customer Service “Savvy carriers have developed ways to transform call centers from resource hogs into profit centers, all without gouging customers.” Ultimately, these savvy carriers are able to pass these savings to their outbound call center customers in the form of lower rates.

Topics: VoIP, Cost Savings, SIP Trunking

According to a recent article from Smart Customer Service, outbound and inbound call centers are benefiting financially from VoIP technology. While traditional telecommunication companies charge higher rates for call centers in order to make money in the high traffic environment, VoIP technology enables Call Centers to drastically reduce switching and resource overhead. Resulting in offer rates that are 30 to 80 percent lower. This adds up to a significant savings of thousands of dollars per month for active call centers, based on the article noted above.

Topics: VoIP, SMS, Cost Savings, Business, SIP Trunking, Wholesale

A SIP Trunk provides connectivity between a premise based phone system and the publically switched telephone network (PSTN). In other words, SIP Trunk Lines are basically the same concept as a telephone line coming in from the phone company or channels on a T1 circuit with the one slight difference that the line comes in via the internet. Today, when it comes to business VoIP solutions, SIP Trunks are the smart choice. Following are the top four reasons why organizations choose SIP Trunks to power their business phone equipment.

Topics: VoIP, Cost Savings, Business, SIP Trunking

We're still at the Channel Partners conference in Las Vegas and just made another announcement. Earlier this quarter, we unveiled Avaya's certification of our SIP Trunks, and now we have four more certifications to report with leading PBX vendors 3CX, Digium, Fonality, and NEC. Read our full SIP Trunking certifications announcement below, and if you're at Channel Partners stop by our booth (#4036)!

Topics: Voice Communication, Communication, Company Announcements, Voxox, VoIP, Events, SIP Trunking

It's a big day in the Voxox offices because we officially announced that our SIP Trunking Solution is Now Rated “Avaya Compliant”. We are excited to join the ranks of Avaya Technology Partners such as AT&T, Earthlink and other major players within the telecommunications industry. Avaya’s Aura Communication Manager is targeted towards Enterprise Businesses and Call Centers. 

Topics: Voice Communication, Communication, Telecommunication Trends, Company Announcements, Voxox, VoIP, SIP Trunking

To stay competitive, today’s businesses require more than just independent phone and data lines to cut deals, make sales and stay connected to their growing mobile workforces.  They need systems that are less old-school and a lot more geek-chic … systems that deliver the power of VoIP in all its glory to meet the demands of each department in the organization.  What they need is SIP Trunking!

Topics: Voice Communication, Communication, Telecommunication Trends, Voxox, VoIP, SIP Trunking