VOXOX Blog

The Voxox team is reveling in the killer conversations we had at the 4th Annual Global Telecom Solutions Open House recently. Mostly we can't stop talking about the expert panel GTS hosted during the one day event. Voxox was among only four companies represented on the event's industry experts panel. We shared the stage alongside US Signal, 123NetInc and vMOX. We thought we would share some of our takeaways from the panel, as they are timely to many conversations happening right now in channel partner and telecom circles. Both as it relates to hosted PBX and the larger arena of Unified Communications as a Service (UCaaS).

The popularity of hosted PBX continues to grow as more businesses are making the switch due to the enhanced communication and affordable costs. One of the key factors to the cost efficiency of hosted services is that there’s no need to invest in any physical equipment. If your business is concerned with staying under budget, than it might be time to consider a hosted PBX phone system. Here are a few advantages of upgrading your business communication:

With the business market as competitive as ever, business owners have to look for cost savings wherever possible. Unified communications and VoIP technology not only helps boost productivity and the efficiency of business processes, but can also help you reap considerable cost savings. By migrating your existing phone system to VoIP, you would be saving money that can then be focused on growing and expanding your business.

A hosted phone system makes a lot of sense for small businesses. It saves money as compared to traditional phones, both in the short and long term, allows employees to work from anywhere and gives businesses the professional image they need to outperform the competition. While it's easy to list the pros of switching to hosted PBX, we know that you may still have some questions.
Here are 3 things you should ask yourself before switching to hosted PBX:

With phone support and service at the heart of your business' communications, having an efficient phone system is critical. Traditional landlines can slow your business down with outdated features and tied up lines. In today's fast paced world, keeping communications open and accessible between you, your employees, customers and business partners not only allows for quicker turn around and happy clients, but also can save you money in the long run. However, it's clear that not all phone systems are created equally.

Making the switch to a hosted PBX phone system comes with a long list of benefits, but topping the list are the financial gains for businesses that adopt the services of a trusted hosted phone service provider. One of the biggest financial benefits of hosted PBX is the lower total cost of ownership (TCO), for the ability to reduce your upfront and ongoing costs of the system. When you replace your landline and outdated phone system with a hosted PBX phone system, only the actual phones are located in your office. The costs and responsibility of powering, maintaining, and supporting the phone systems are covered by the vendor and managed remotely. You only pay for the services that you need on a per user basis, and you can often lease the actual phones as well.

For businesses looking to reduce phone costs and take advantage of new technology that enables them to be more flexible, productive, and competitive, a hosted PBX may be the answer. A hosted or managed phone solution with a trusted communication partner is perhaps one of the easiest ways to streamline costs and create operational efficiencies. In a hosted phone environment the phone service provider manages the service for its clients. Hosted PBX (which stands for Private Branch Exchange) basically refers to the ability to route calls within your network and the use of extension dialing. PBX functionality is the backbone of a business phone system. But it isn’t just the systems themselves that small businesses seek; they need help managing the solution.

With all the advanced tools for connecting with today’s customers, it just isn't conducive for businesses to stick with old technology. If you and your staff still use traditional landline phones, you could unknowingly be limiting your business. That's especially the case if you plan to expand soon or want to provide more freedom to your employees to use mobile devices. The costs of maintenance alone on physical landline phones are already problematic. With a hosted PBX system, your business can not only boost efficiency but also save on IT expenses. 

Here's how switching to hosted PBX can help your business eliminate IT expenses: 

Good communication is at the core of any successful business. From contacting potential customers to interacting with fellow employees, a reliable telephone solution is essential. With a myriad of telecommunications options available, how do you determine the best solution for your company's unique needs? 

Advancements in cloud technology are changing the telecom landscape, and that is good news for small businesses. Traditional landlines, antiquated phone systems, and their significant financial commitments are fading. As more agile, affordable telephony solutions become available, there are a few key benefits that often determine a customer's decision. With these factors in mind, here are 4 reasons hosted PBX is right for your business.

VoIP phone systems have been nothing short of revolutionary as to how businesses communicate on a day-to-day basis. With more scalability and functionality than ever before, you have more features available to help connect with customers and team members. So how can you get the most out of your business phone system? Here are a few important things any small business owner should consider when evaluating their business communication. If you are not receiving all these benefits, it might be time for a change.