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VOXOX Blog

Voxox Enhances Cloud Phone Service with New Toll-Free Texting Feature and Freebies

Posted by Natasha Grach on Feb 08, 2017

Voxox just announced that its latest updates for Cloud Phone include two-way SMS support for toll free numbers, as well as enhancements to the admin interface and user experience. Check out the announcement below, which also discusses how Voxox offers more value with business SMS than popular competing services:

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Topics: Company Announcements, SMS, Text Communication, press release

How Wholesale SMS Can Make a Big Impact on Your Marketing Efforts

Posted by John Lee on Jun 18, 2015

Mobile is transforming the way we do business. With approximately 6 billion SMS messages sent in the US every day, more businesses are applying SMS marketing to reach their audience. Sending bulk SMS allows companies to engage existing customers and reach new ones. You could instantly deliver promotional offers, news alerts, or appointment reminders that your customers see immediately.

Here’s some ways that wholesale SMS could boost your marketing strategy:

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Topics: Communication, Messaging, SMS, Text Communication, SMB, Business, Wholesale

Q&A On Wholesale SMS With Voxox SVP Tad Nikolich

Posted by John Lee on Jun 11, 2015

In a study by GSMA on the mobile industry, it was predicted that the number of unique mobile subscribers would increase by an additional 1 billion in the next 5 years. That means by 2020, there would be approximately 4.6 billion mobile users in the world. In response to the growing number of mobile users, many businesses are rethinking their strategy on how to reach and engage their customers. Bulk SMS service is quickly being recognized as an effective solution for connecting businesses with their audience.

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Topics: Telecommunication Trends, SMS, Text Communication, Business

Voxox Wholesale SMS Solution Undergoes Tremendous Growth

Posted by Natasha Grach on Mar 17, 2015

Today we announced that our Voxox wholesale SMS delivery has tripled since last year! Voxox wholesale SMS solutions, accessible via web-service API, enable businesses to send mobile text communications to customers at anytime, anywhere in the world. Our extensive network and global reach not only simplifies SMS communication but also saves businesses money.

Check out the full press release below!

 

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Topics: Company Announcements, SMS, Business

Voxox Announces Growth and Expansion of Wholesale SMS Solutions

Posted by Natasha Grach on Dec 16, 2014

A few years ago, we announced our awesome wholesale SMS offering (SMS Solutions) designed to streamline communication between businesses and their customers. Accessible through a web service API, SMS Solutions enables businesses looking to SMS-enable their products, services and customer communications to do so quickly and affordably. With our CLEC operations, Voxox has some major perks and ways to help businesses cut costs on one-way notifications (for example, sending a text to subscribers regarding the status of their order) and two-way SMS communications (for example, verifying a customer’s identity).

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Topics: Company Announcements, SMS, Wholesale

Textiquette — The Polite Way to Text

Posted by Ian LeWinter on Nov 20, 2014

Recently someone I know (not me, I swear) was dumped in a text message. I think she was more shocked about how he broke up with her than she was about the actual breakup, and after seeing his cowardly approach, she and I agreed she was well rid of him. It was the equivalent of the Sex and the City episode where Berger breaks up with Carrie on a Post-It note.

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Topics: Communication, iPhone, Messaging, SMS, Android

7 Things You Want in a Mobile VoIP App (More Than Free Phone Calls!)

Posted by Ian LeWinter on Aug 07, 2014

Everyone loves to get something for free. We’ll even pay to get it. “Spend $75 today and get a free gift!” It doesn’t even matter what it is. It could be free shipping or a free piggy bank. I was once the happy recipient of a plastic dog food cap. Often freebies are things we’ll never use. But we can all use free phone calls! And that’s just one of the features to expect when choosing a mobile VoIP app.

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Topics: Communication, iPhone, Voxox, Messaging, VoIP, SMS, Text Communication, Android

How Outbound and Inbound Call Centers Can Save Thousands of Dollars

Posted by Aimee Eucce on Jul 02, 2014

According to a recent article from Smart Customer Service, outbound and inbound call centers are benefiting financially from VoIP technology. While traditional telecommunication companies charge higher rates for call centers in order to make money in the high traffic environment, VoIP technology enables Call Centers to drastically reduce switching and resource overhead. Resulting in offer rates that are 30 to 80 percent lower. This adds up to a significant savings of thousands of dollars per month for active call centers, based on the article noted above.

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Topics: VoIP, SMS, Cost Savings, Business, SIP Trunking, Wholesale

Quickly Contact Customers Worldwide Through SMS Gateway API

Posted by Aimee Eucce on Jun 24, 2014

Picture this. It could be any airport, any airline. Suddenly every cell phone in the gate area begins to chirp. Why? Because customers are getting an update on their flight status. If they're lucky, this message says their plane is cleared to fly and will begin boarding shortly.

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Topics: Voxox, SMS, SMB, Wholesale

4 Ways to Lower a Cell Bill with an OTT Communications App

Posted by Erica Berry on Jun 19, 2014

OTT communications apps may sound like a super high tech term, but you probably use one of these every day. In fact, 276.8 million people used OTT apps on their smartphones in 2012, and by 2016 1.32 billion are projected to be saving money on their cell bills each month by putting these apps to work!

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Topics: Voice Communication, Communication, Telecommunication Trends, Voxox, VoIP, SMS, OTT