VOXOX Blog

Voxox just announced its partnership with leading Malaysian carrier Digi Telecommunications, which serves 11.7 million Malaysian customers, providing mobile connectivity and internet services. Digi is part of the Telenor Group, one of the world's largest telecommunications providers. In addition to today's partnership announcement, Voxox has also announced the duo's first offering together. As part of the agreement, Digi is white labeling Voxox Cloud Phone and is now offering the service in Malaysia under the brand Omni Hotline, complete with Malaysian telephone numbers. This is the first implementation of Voxox Cloud Phone with a foreign carrier.

To have truly satisfied customers, operators need to make sure that consumer needs are being met. That may mean embracing OTT services. Consumers don't want to blow their entire paycheck on a monthly phone and data plan and they want a service that provides all the bells and whistles, which is why more and more people are using OTT services. 

The challenge is for operators to adapt to and exceed consumer expectations in both features and cost. But how can operators quickly add new services that OTTs already offer and make the overall user experience more fulfilling for their customers? The answer is simple: join forces with an OTT partner.

We recently wrote about research from MobileSquared and Tyntec that emphasized the importance of voice calling in the OTT communications market. The report noted that operators will lose up to a whopping $14 billion over the next year as consumers continue to rely on OTT communications as a means of connecting. However, another stat that stood out to us was as follows:

Mobile World Congress, the largest exhibition for the mobile industry, is taking place in Barcelona where the Voxox team is sharing insights on OTT and operator partnerships. Through Mar 2-5, the team will be demoing the Voxox for Operator Program and revealing user survey results that shed light on usage trends and demands. 

Here are some pictures from the event!

This week, the Voxox team is at Mobile World Congress in Barcelona, Spain exhibiting the latest and greatest Voxox features and services available through its Voxox For Operators program.  This program enables operators to offer innovative OTT services to their subscribers through a partnership with Voxox. In addition to our demos, we've just made an announcement this morning about our new user survey results that shed some light on what consumers want from their OTT communications apps. 

Over-the-top (OTT) services have soared in popularity since 2012, and operators are continuing to feel the impact on their bottom-lines. Juniper Research projects that operators will lose up to $14 billion over the next year as consumers continue to rely on OTT communications as a means of connecting, rather than their traditional phone plans. However, what's changing is mindset of operators around the globe in regards to forming OTT partnerships.

Welcome to 2015! It’s time to wipe the proverbial slate clean and start anew. Blow the dust off your workout gear, reacquaint yourself with vegetables, volunteer at the local shelter and go for that new job. But hurry! You’ve only got two weeks until the New Year’s resolution zeal begins to wear off!

OTT communications has been a hot topic this year, and now it's getting the attention of the Vietnamese telecommunications ministry. The organization is drafting a bill which would bring foreign OTT communications apps (like Voxox!) under government control to continue operating in the country.

Under the bill, OTT communications services that collect fees from Vietnamese users will be required to install servers in Vietnam or sign commercial deals with local providers in order to operate over their networks. The proposal will also prohibit OTT apps from using Vietnam’s internet infrastructure to connect phone calls between app users and local phone numbers.

With the use of OTT communications on the rise, operators have been warming up to the fact that strategic partnerships with OTT services are necessary if they want to attract new subscribers and recoup lost revenues. Although many operators have already made the move, there's still a lot of opportunity for mobile providers to get involved.

Companies both big and small have long relied on sophisticated phone systems, as well as mobile devices, to fulfill their business communication needs. For many years, they worked with clunky, outdated in-office equipment and toted around several mobile devices to keep in touch with business partners, clients and team members – not because it was convenient, but because it was the only option available.

In the digital age, where there are more savvy options on the market, if your company is still dealing with costly landlines and pockets full of mobile phones, we have to ask you – have you looked into OTT communication? Chances are the answer is no.