VOXOX Blog

In today’s fast paced business environment, small businesses need an edge. Fortunately, it's relatively easy for a brand new business to look and sound like a big business with a solid website, business cards, and brochures. All this is possible thanks to the technological advancements in the last ten years.

Image Courtesy of Flikr User Le Camping

In today’s economy, small to medium sized businesses are looking for ways to decrease their costs without compromising quality or service. One of the fastest ways to accomplish this is to revisit how much your organization is paying for your business phone service. Instead of making and receiving phone calls through traditional copper wires courtesy of the phone company, a cloud-based solution allows your organization to communicate over the internet. With Voxox you can save up to 60% off your business phone bill by moving your small business phone system to our cloud based solution. There are many advantages with a cloud based small business phone system.

As a business owner you are probably an expert in finding ways to minimize your costs while maximizing the features you receive, regardless of the type of product or service. A virtual phone service can help you save up to 80% off of your current phone bill with all the bells and whistles your growing business needs. How can this be true, you ask? Simple, it’s all in the cloud.

As a business owner, it’s important that you invest in your business infrastructure. One of the first things a business owner implements within a new office space is their phone service. However this topic brings forth a host of questions; do you purchase, or lease a hard wired phone system, do you need an on-site PBX, or do you utilize the power of the Internet, and get a virtual office phone service. Most small businesses do not have the human manpower to continually maintain and upgrade an in-house wired phone solution. Fortunately, there is an alternative solution. Small businesses can take advantage of a cloud based hosted phone solution that can make their business look, and sound like a fortune 500 business without the overhead cost of an on-premise phone system.

Gathering your workforce into a boardroom can sometimes be an impossible task, and initiating conference calls with multiple parties can become tediously marred by bad conference calling service. It is vitally important to have a reliable conference bridge with high definition call quality. This is why Voxox created Conference Bridge our state-of-the-art conference-calling platform that enables up to 250 different callers on one a single conference line.  

First impressions are crucial, especially in the world of business. In most cases, the first impression your business makes will be determined not by your employees but your auto attendant phone system. This system is the voice of your business, so you need to be certain that your customers have a pleasant experience when calling your organization.

We live in busy times. Even in the business environment, it's difficult to get all of your employees together in the same room -- especially if your employees are scattered in different cities or even different countries. While free conferencing services make it possible, they don't really offer you the reliability or features that you need. Everyone knows there’s no such thing as something for nothing. Free conference calling solutions cost your business in call quality, lack of features, and long distance charges. Not to mention, hurting your brand by giving people the perception that your organization cannot afford a paid conferencing solution. Wouldn't it be nice if you had another option? One that cost less than a movie ticket or a few Starbucks Frappuccino’s?

As a business owner, you have heard about the short and long-term savings VoIP communications can offer your business. You are even thinking about switching, but you have some questions. We have compiled some of the most common questions people ask when considering moving to a VoIP provider. There are many advantages — major cost savings, maximum flexibility and increased productivity in switching to VoIP. This blog post will arm you with the knowledge you need to make an informed decision.

Today is an exciting day for Voxox because we have received 13 recognitions/awards across all of our business units within a two-quarter period. We have seen a tremendous amount of momentum surrounding all of our business units in 2014. This momentum has extended past our customers, and into leading media sources that recognize organizations for various industry awards.  This is a testament to the products we have carefully crafted and the team we have built.

For the outbound call center, relief from the high cost of doing business is here. According to an article in Smart Customer Service “Savvy carriers have developed ways to transform call centers from resource hogs into profit centers, all without gouging customers.” Ultimately, these savvy carriers are able to pass these savings to their outbound call center customers in the form of lower rates.