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Aimee Eucce

Recent Posts

How Outbound and Inbound Call Centers Can Save Thousands of Dollars

Posted by Aimee Eucce on Jul 02, 2014

According to a recent article from Smart Customer Service, outbound and inbound call centers are benefiting financially from VoIP technology. While traditional telecommunication companies charge higher rates for call centers in order to make money in the high traffic environment, VoIP technology enables Call Centers to drastically reduce switching and resource overhead. Resulting in offer rates that are 30 to 80 percent lower. This adds up to a significant savings of thousands of dollars per month for active call centers, based on the article noted above.

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Topics: VoIP, SMS, Cost Savings, Business, SIP Trunking, Wholesale

Quickly Contact Customers Worldwide Through SMS Gateway API

Posted by Aimee Eucce on Jun 24, 2014

Picture this. It could be any airport, any airline. Suddenly every cell phone in the gate area begins to chirp. Why? Because customers are getting an update on their flight status. If they're lucky, this message says their plane is cleared to fly and will begin boarding shortly.

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Topics: Voxox, SMS, SMB, Wholesale

Voxox Unveils Distribution Partnership with Telecom Brokerage, Inc.

Posted by Aimee Eucce on Jun 17, 2014

Big news today! We've signed Chicago-based Telecom Brokerage, Inc. (TBI) as our newest Master Agent partner, extending our reach by more than 2,000+ new agents nationwide. TBI is one of the nation’s largest technology services distributors.  TBI will be reselling Voxox business solutions, including SIP Trunking, VoIP termination and origination traffic, wholesale SMS, and more. 

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Topics: Company Announcements, Voxox, SMB

Extend the Life of Your Current Phone System Investment With SIP Trunks

Posted by Aimee Eucce on Jun 11, 2014

A SIP Trunk provides connectivity between a premise based phone system and the publically switched telephone network (PSTN). In other words, SIP Trunk Lines are basically the same concept as a telephone line coming in from the phone company or channels on a T1 circuit with the one slight difference that the line comes in via the internet. Today, when it comes to business VoIP solutions, SIP Trunks are the smart choice. Following are the top four reasons why organizations choose SIP Trunks to power their business phone equipment.

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Topics: VoIP, Cost Savings, Business, SIP Trunking

An SMS Gateway Can Be A Life Saver

Posted by Aimee Eucce on Jun 04, 2014

We live in a world where everything is growing and changing rapidly. Do you remember a time when having a cellular phone was a luxury? Now it seems that everyone is carrying around a mobile phone, a laptop, and some other handheld device. We live in a fast paced world. Today many tech savvy people, especially those within the millennial generation, prefer to have a conversation using their fingertips.  

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Topics: Voxox, SMS

A Virtual Office Phone System Can Save Your Business in a Disaster

Posted by Aimee Eucce on May 28, 2014

It's hard to imagine ... your business knocked to the ground by gale force winds, burned, demolished by an earthquake -- it is too much to fathom. Yet it happens. Every state in the nation is at risk for at least one type of natural disaster, and every business is at risk of man-made disasters, either accidental or deliberate. Some businesses are further threatened when targeted by activist groups trying to prove a point or bring attention to their cause. How can you protect your business?

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Topics: Voice Communication, VoIP

Advantages of Using a Virtual Office Phone Service

Posted by Aimee Eucce on May 20, 2014

Regardless size of your company, you probably rely on using office based phones to communicate with your customers and probably other employees. Not so long ago, your only option was to go through a traditional phone carrier, such as Pacific Bell. Today, you have a several different options in regards to your office phone system. It's possible for you to use a conventional on-premise hardware-based system that needs tons of gear and is expensive to buy not to mention preserve, or you could use an internet-based system that takes advantage of the latest technologies. Virtual office phone service is an extremely affordable option to the expensive on premise systems, which you often find stuffed in some corner cupboard of an organization. Take a peek at some of the advantages of using virtual office phone service.

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Topics: Voxox, VoIP, Business

Voxox Announces New SIP Trunking Certifications with 4 PBX Platforms

Posted by Aimee Eucce on Feb 27, 2014

We're still at the Channel Partners conference in Las Vegas and just made another announcement. Earlier this quarter, we unveiled Avaya's certification of our SIP Trunks, and now we have four more certifications to report with leading PBX vendors 3CX, Digium, Fonality, and NEC. Read our full SIP Trunking certifications announcement below, and if you're at Channel Partners stop by our booth (#4036)!

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Topics: Voice Communication, Communication, Company Announcements, Voxox, VoIP, Events, SIP Trunking

Voxox Expands Rich Communications with Original Entertainment Content

Posted by Aimee Eucce on Feb 25, 2014

Today our exec team is at Mobile World Congress in Barcelona, and we've officially announced our plans to publish original entertainment content for through our social and mobile channels, as well as offer a means of delivering entertainment content for our OEM and operator partners. You may be following our first social entertainment series, ROFL (, which we blogged about earlier. Well, there's more of this type of content in store! Get all the details below...and if you're at Mobile World Congress, come visit our booth (#1E43 in Hall 1)! 

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Topics: Voice Communication, Communication, iPhone, Telecommunication Trends, Company Announcements, Voxox, Messaging, VoIP, SMS, Events, Text Communication

Technology Secrets to Building Your Small to Medium Sized Business

Posted by Aimee Eucce on Feb 20, 2014

According to BiznessApps, an astounding 74% of today’s small business owners are missing out on revenue opportunities because they do not have a mobile friendly website! Interestingly, 90% of internet searches result in a person purchasing a product or visiting a business location. It may surprise you to learn that mobile internet traffic will overtake that of desktop traffic in 2014. What does all this mean for the small business (SMB) owner? Simply stated, they cannot afford to be ignorant when it comes to key marketing strategies that will position their business to look and play like the big business competition.


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Topics: Small Business Tips, Voice Communication, Communication, Voxox, VoIP