VOXOX Blog

• My personal assistant then called me and told me Alice was on the line. She then gave me several options, including picking up the call or sending Alice to voicemail. There is another option called Eavesdrop, which enables me to listen in on a caller’s voicemail and then pick up the call right out of voicemail. So that’s what I did.
• I had no intention really of talking with Alice, but after listening to her live message for several seconds, I decided I actually did want to talk with her. So I hit *1 and picked up the call in mid-message.
• I’m glad I did because Alice and I had a good conversation. But I wasn’t done using my personal assistant yet. With some noisy colleagues in the background, I hit *2 during our call, and conveniently transferred the call from my office phone to my cell phone so I could walk outside. My personal assistant stayed on the call and I could have used her for a number of other functions.

You may have heard Voxox referred to as the first and only “Universal Communicator” service that integrates all popular communications channels – voice, video, chat, SMS, email, fax and file sharing – into a single interface.

But how does that work, exactly?

Well, say you’re doing some online shopping for Valentine’s Day, and you see concert tickets on sale for Wednesday, Feb. 17. It’s on a weekday – and you need to reach your Valentine pronto to make sure that night is open for the “surprise.”

Plan of action:

• Check your Voxox Universal Address Book, which is your buddy list comprised of your friends on various IM and social networks. It will immediately show you if your Valentine is online and on which network. (For example, looks like my buddy Bryan is on Facebook right now… see the little green light in the corner of the Facebook logo below?)

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If you’ve been reading the Voxox Blog lately, you’ve probably noticed a few posts about our adventures at the Consumer Electronics Show in Las Vegas earlier this month. (That’s the event at which we launched the second version of the virtual Personal Assistant!) Just when we thought we’d retired the topic, we got word about something very cool…

Voxox has been selected as the CES 2010 Editors’ Choice for “Best Software / Service” by Computer Shopper!

The Computer Shopper editorial team met individually with more than 60 companies at CES and selected the top contender in 10 categories. Other winning brands in the “Best of CES” Editors’ Choice include Blackberry (RIM), Lenovo and Intel. Computer Shopper is a resource for millions of online consumers for expert, labs-based reviews of technology products. It was originally published by CNET Networks Inc., and is currently published by SX2 Media Labs LLC. 

Also, check out this quote from Computer Shopper’s Senior Editor Sarah Anderson:

• Screen Your Calls -- One of the best things about the PA is having someone answer and screen your calls -- not unlike a real secretary. When someone calls my Voxox number, my personal assistant will answer the call and politely ask the person to identify themselves. She (yes, she is a she, although you can choose a male personal assistant) will then let me know who is calling. I can then either answer the call or send it to voicemail (I can also listen in on the voicemail and pick it up, but I'll save that for another post). Not only does this make me feel important (!), it forces people with blocked numbers to identify themselves. Knowing who is calling each time makes me more productive. Really cool.