The entrepreneurial spirit is catching fire amongst U.S. business owners. According to the most recent Census, in 2012 the number of businesses without paid employees reached 22.7 million—an increase of 1.1 percent.
All signs indicate this number will keep on growing over the next few years due to the high cost of worker benefits and the unstable economy. Many companies simply do not have the resources to provide for staff.
One market that will certainly benefit from the growth of domestic non-employers is small business phone systems. That’s because the demand for strong customer service exists regardless of the number of employees within an organization. Calls need to be handled professionally and efficiently to convince customers that a business is at the top of its industry. And of course, missed calls mean missed business opportunities.
A cloud-based small business phone system provides all the features a small business needs to establish credibility and operate like a much larger one. This includes an auto attendant that greets callers with a list of options. The auto attendant can then route customers to virtual extensions.
Additionally, messages can be forwarded as a voicemail to email. These features are easy to access and update right over a Web browser. A business owner simply has to log in and they can have complete control over the system.
If you are one of the newly minted non-employer businesses out there or are looking to become one in the near future, check out options for small business phone systems that project a big business image and increase productivity at the same time. After all, just because you are in business for yourself doesn’t mean you can’t get a little technological help from time to time.