Last night we reduced the cost of additional phone numbers from $5/month to $1/month. To celebrate I thought I would share some of the reasons for this change and provide some examples of how you can use multiple numbers to help grow your business.
Also, it's notable that if you already have additional numbers on your Cloud Phone account; the cost has also been reduced from $5 to $1 per month going forward.
At Cloud Phone, we aren't just trying to provide another virtual phone service. We are trying to provide an incredibly valuable service that also disrupts the marketplace and challenges our competitors. When I explain the service, a common response is often, "Oh, it's like Google Voice". While there are similarities to Google Voice, I could write an entire post on why Cloud Phone is far different and more valuable and why Google Voice would never be a good business solution.One of the most important ways that Cloud Phone is a better solution is that you can have more than one phone number with Cloud Phone.
Until now, we charged $5/month/number on your account. You get one included number at signup, but have to pay for additional numbers. The awesome news is that now numbers are only $1/month/number!
So the big issue for a lot of customers is why they would need another number to begin with. Here are the main reasons why additional numbers can help you grow your business:
- Appear More Established & Professional
Toll-free numbers are immediately associated with business, even more so - established business. Having both a toll-free and local phone number provides an immediate sense of professionalism that leads to credibility with customers. - Secure a Local Presence & Reach New Markets
For some businesses, having a phone number that begins with a recognizable area code is key to capturing the market. Additionally, adding numbers in neighboring area codes or other markets can be a great way to reach new markets and grow your existing business. In just a few minutes, you can add office locations in New York, San Francisco, Chicago, and Dallas! - Measure ROI for Marketing Campaigns
One way marketers track the ROI of campaigns is to use a dedicated local or toll-free phone number for various campaigns. With Cloud Phone, it's easy to measure incoming calls to a phone number and judge the ROI for that campaign. Real Estate? Assign a number to each property you are working. - Improve Responsiveness with Direct Lines
While having a main company greeting and menu with options is great for general calls, it's not the best experience for established customers or closing new clients. Setting up a main number and direct numbers for each employee is a great way to improve customer satisfaction related to reaching staff directly. - Run Multiple Businesses!
Today's entrepreneur is often working more than one opportunity. Maybe you aren't just a wedding planner, but also an event planner, florist, photographer, online seller, etc... Often, a single person is running many businesses. Having a dedicated number for each within a single account makes it easy to manage them all (and know which way is up) all from a single account on a single cell phone.
In conclusion, this just touches the surface of how to leverage multiple numbers for your business - but we are thrilled to have made it one step easier (and more affordable) tonight!
To add a number to your Cloud Phone account, here are the steps;
- Login to Cloud Phone from the web portal
- Navigate to the "Account" section
- Choose "Numbers" from the menu on the right side
- Click the "Buy a Number" button
Once you add a number to your account you'll be billed on your next statement. The charge will reflect $1 for the current month, and $1 for the upcoming month. After that, you'll be billed $1 each month per additional number.