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VoIP Phone Services & UC Predicted to Explode to $88B by 2018

Posted by Ron Kinkade

May 10, 2018 10:37:57 AM

In case you thought we were overstating the benefits of VoIP communications and the rate at which it’s being adopted by businesses, we’d like to point you to a new report from Infonetics. Among the many impressive statistics in the report is the revelation that the VoIP and UC services market is still growing rapidly and will expand to $88 billion by 2018, a marked increase over $68 billion last year.

Voip Communications

Photo Courtesy of Flickr User Jim Larrison

“Hosted unified communications are seeing strong interest up market as mid-market and larger enterprises evaluate and move more applications to the cloud, and this is positively impacting the market,” said Diane Myers, principal analyst for VoIP, UC, and IMS at Infonetics in a press release.  

A major reason VoIP phone service adoption is still growing is the increasing emphasis businesses are putting on mobile working. According to a recent report from Forrester, 29 percent of the global workforce are now “anytime, anywhere information workers.”     

Today, cloud-based VoIP phone service offers businesses major cost savings. Cloud Phone does just this and the best part is that Voxox manages the system, the burdens of installation and maintenance expenses are removed. Cloud Phone is especially beneficial for SMBs because it's designed specifically for smaller companies. Cloud Phone has a small monthly fee rather than tacking on a bunch of extra fees and hidden costs. Cloud Phone provides small businesses with important features like:

  • An auto attendant that greets callers professionally
  • Easy-to-configure extensions for all employees
  • Voicemail messages sent directly to email for review

So what’s the bottom line? Businesses of all sizes across various verticals are adopting VoIP—the Infonetics research clearly proves what we’ve been saying all along.

Not that we think you didn’t trust us.


Topics: VoIP, Unified Communications