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What Every Small Business Owner Should Know About Professional Voicemail Greetings

Posted by John Lee

May 10, 2018 10:51:24 AM

According to a report from Global Entrepreneurship Monitor (GEM), there are an estimated 27 million entrepreneurs in the US starting or operating new businesses. With so many companies’ vying for success, your business should be leveraging every possible advantage to stand out from the competition. Your business voicemail greeting is often the first point of customer contact, so it's important to have one that projects professionalism and reliability. A professional voicemail greeting not only leaves a positive impression and builds trust, but also helps you effectively and efficiently manage your communications. 

 

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There are a number of options for customizing your business voicemail greeting. A unique professional greeting helps your company appear personable and knowledgeable. You can organize your message to share information about your company's products, direct callers to the appropriate department, or even provide directions to your location.

These could be details about the hours you’re out of the office or how to reach the appropriate employee to assist the caller. Eliminate the need to repeat information when it can be automated. Having your business information readily available will save time and money. 

The old cliché "time is money" plays an important role in investing in a professional voicemail system. Small businesses cannot afford to waste time or resources on inefficient communication. Helping customers’ access information instantly and efficiently through a professional voicemail system, helps ensure that your company can meet their needs, expeditiously and professionally. Staying ahead of the competition means your business must have organized systems in place to serve a customer from initial contact through providing  the solution to the client’s needs, the way the client wants it and most importantly when the client wants it. Contact us today to learn more about customizing your voicemail with our virtual phone system.

 

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Topics: Voice Communication, iPhone, Android, Cloud Phone, Improve Your Business