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What You Might be Missing Without a Cloud-Based Phone Service

Posted by Ron Kinkade

May 10, 2018 10:31:50 AM

Contrary to what you’ve heard your entire life, when it comes to business, what you don’t know can hurt you. If you own a small business and haven’t taken time to investigate how a cloud-based phone service can benefit your company, that lack of knowledge is most certainly hurting your bottom line.

Missing Puzzle Piece

A cloud communications application essentially replaces a legacy wire-based phone system, giving you all the same functionality and none of the hassle or unnecessary expense. With just your personal mobile number you can start to configure the system immediately over the Internet. You don’t need any technical expertise or savvy—all you need is a desire to improve your critical business processes. If you are intent on sticking with a traditional phone service, you’ll miss out on:

Big savings

A cloud communications application is maintained by a third party over the Web, meaning you don’t have to pay for installation or equipment upkeep. In exchange for a full suite of features you receive just one low monthly bill.

Customer satisfaction

Features like an auto attendant, virtual extensions, voicemail-to-email notification and voicemail transcription ensure your customers can reach you when an important issue crops up. Your key targets will feel comfort knowing you’re within arm’s length if an emergency occurs, meaning they’ll likely stick around for the long term.


Mobile working is a staple of today’s business environment. A cloud communications application facilitates smarter on-the-go business by giving you access to your phone system from anywhere on any device without dialing into a complex office system.

If the idea of adopting a cloud communications application hasn’t occurred to you until now, have no fear, because today is as good a time as any to get started. While the summer is a great time to hit the beach, as a business owner, you simply can’t afford to bury your head in the sand.


Topics: Cost-Effective Solution, Small Business Productivity