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Business Travel Tips: 10 Communication Features for Travel

Posted by Natasha Grach on Dec 02, 2013

While half-way across the world (or maybe just the next state over) how can business travelers make the most of mobile communications without breaking the bank?

While some may choose to deck out their mobile's home screen with a host of different communication apps for travel -- apps for calling, messaging, fax, language translation, location and media sharing, etc. -- those looking for convenience often choose an all-in-one communications app like Voxox. Below are some ways that Voxox can be valuable to business travelers...

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Topics: Small Business Tips, Voice Communication, Communication, iPhone, Telecommunication Trends, Voxox, Messaging, VoIP, SMS, Text Communication, Android, Business

4 Ways to Help you Stay Connected this Thanksgiving Weekend

Posted by Aimee Eucce on Nov 27, 2013

Thanksgiving in the U.S. is a time for thankfulness! Some spend their time serving the less fortunate, others scrimmage in annual football matches, many spend long hours in the kitchen preparing bountiful feasts, and there is a growing trend of people who go to a vacation destination where everything is already prepared for their arrival. No matter what your plans, we live in a connected world, and you need to stay in touch! Here are the top 4 ways to help you stay connected this Thanksgiving weekend!

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Topics: Small Business Tips, Voice Communication, Communication, iPhone, Voxox, Messaging, VoIP, SMS, Events, Text Communication

Moving Your VoIP Phone System: How to Prepare for a Location or ISP Change

Posted by Staci Wallace on Oct 15, 2013

Whether you are moving your office location, or just changing your Internet service provider, moving your VoIP phone system can be challenging and complex. That was true in the past but no longer the case in the modern world of IP phone services.

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Topics: Small Business Tips, Voice Communication, Communication, Voxox, VoIP, Business

5 Steps to a Professional Message on Hold Script

Posted by Tristan Barnum on Sep 17, 2013

What’s the easiest way to get your phone system to sound more professional? Start with some professional audio recordings! A Message On Hold program is a great place to start, since it’s heard by most people who call your businesses. The benefits are numerous. Professional on hold programming can:

  • Offer options for self-service, freeing up representatives
  • Help your marketing and sales objectives
  • Enhance your Image
  • Keep Callers Entertained and waiting patiently

Implementing Message On Hold on your phone system starts with a script, and it’s not that hard to put one together yourself. The better your script writing, the more professional your on hold communication will sound. Here’s how to approach your script:

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Topics: Small Business Tips, Voice Communication, Communication

Making Your Small Business Sound Big With the Right Auto Attendant

Posted by Tristan Barnum on Aug 30, 2013

I recently came across a great writeup on the Software Advice blog that breaks down How to Sound Like a Fortune 500 Company With Your Company’s Auto Attendant and had some extra tips geared especially toward small businesses with fewer than 10 employees. 

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Topics: Small Business Tips, Voice Communication, Communication, Business

4 Ways to Stay Safe While Using Your Mobile Phone and . . . Walking?!

Posted by Natasha Grach on Jul 16, 2013

Everyone knows the dangers of using your cell phone while driving. No talking, no texting, no web surfing or email checking while behind the wheel or you’ll be in big trouble.

Image by flikr user istolethetv

But did you know it can also be dangerous to use your cell while walking? Believe it! According to research published by Ohio State University, the number of pedestrians admitted to the ER because they’re too busy on their mobile phone to watch where they are going has doubled in the last five years — and is expected to double again in the next five. Never fear! The Voxox blog team’s got your back. We’ve come up with 4 hypothetical scenarios and lessons to learn on how to avoid danger and bodily injury during pedestrian phone usage.

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Topics: Small Business Tips, Voice Communication, Communication, iPhone, Voxox, Messaging, SMS

5 Must-Have iPhone Apps for Summer Travel

Posted by Erica Berry on Jul 11, 2013

Summertime is big on travel and many of us have already pulled out our swimsuits and flip flops. Although tropical destinations and exciting excursions sound fun, they can be tough to coordinate! Unlike the old days with travel agents to do the heavy lifting, we've started to rely on technology to help us find the best deals, scout out activities and stay in touch with friends and family while on the go.

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Topics: Small Business Tips, iPhone, VoIP

4 Reasons Carriers Hate Dialer Traffic

Posted by Cliff Rees on Jun 26, 2013

When a call center is shopping around for a carrier to provide them with phone service, they're likely to encounter prices so high that it seems like carriers don't want them as customers. And it's often true! Carriers don’t like dialer traffic for four primary reasons.

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Topics: Small Business Tips, Wholesale

Top 7 Things Your Mom Loves Hearing About When You Call

Posted by Tristan Barnum on May 22, 2013

Even though every mom is different, there's a good bet that your mom really loves to hear from you- possibly even more than she loves getting that same old tired #1 Mom bouquet of flowers.

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Topics: Small Business Tips, Voice Communication, Communication