VOXOX Blog

Small business owners are often faced with a number of challenges that may prohibit growth and create setbacks. Whether trying to improve the company brand or trying to operate more effectively with the team, a small business phone system is a valuable tool for helping address these challenges. Before switching to a VoIP phone system, it’s important to evaluate and identify the key issues that are limiting your business. With an array of features, a small business phone system provides several competitive advantages to your business that traditional phone systems cannot match.

One of the biggest challenges that small businesses face when it comes to driving revenue is how to build customer loyalty. By fostering good rapport and developing trust with clients, your company could greatly improve the potential for repeat business. With a VoIP phone system your business has an affordable and efficient way to communicate efficiently and connect with customers. This will help your business image, which will result in increased productivity and happier customers.  

It has been less than 150 years since the first telephone was invented. Personally, I can’t think of another device that has undergone more radical changes since its inception. If he were to look at an iPhone today, Alexander Graham Bell wouldn’t even recognize his invention,* let alone understand what a free calling app is!

Bell had a long road ahead getting buy-in from the public and patenting his invention. Fortunately for us, enlightened individuals kept it alive. Today telecommunications is one of the most exciting industries in the world. Let’s take a look at how far we’ve come.

When managing your own small business, there are a lot of obstacles that could get in the way. Expenses, growth and scaling complications, and internal miscommunication are just a few of the issues. With all the work and time it takes keeping your company afloat, worrying about your business communication shouldn’t be one of them. 

Here are 4 reasons why you should consider getting a VoIP small business phone system.

One of the biggest challenges of operating a small business is optimizing and empowering your workforce communication. Implementing a VoIP small business phone system could not only make a huge difference in cost savings but also increase efficiency when connecting with customers and collaborating with your team. Customizable, and extremely simple to use, VoIP is a must-have solution for improving business operations and workforce productivity.

So what have you learned this week? I learned that the @ symbol was close to being deleted from our standard keyboards. It was saved by one Ray Tomlinson who, in 1971, used it in his computer code to send the first email.¹ I can’t imagine a world without @!

You learn something new every day. Sometimes the lessons are hard ones, like chocolate-covered coffee beans actually contain caffeine. They’ll keep you up for days! Other things you learn could just be interesting facts, like former Apple CEO, the late Steve Jobs, worked in an apple orchard after dropping out of college.

Even though your business communication should be simple, a lot of times it isn't. Connecting with potential customers or members of your team shouldn’t be complicated and challenging. With a hosted VoIP phone system, your business won’t have to worry about the problems that come with maintenance or hidden fees. Your VoIP provider would cover the responsibility of maintaining and supporting the phone system, so you could focus on handling your business.  

Here are just some examples of how VoIP simplifies your communication:

An economy lesson — NOT

When it comes to the global economy, I don’t have the foggiest clue what I’m talking about. I watch the people who do know — economists, pundits, newscasters — and when they get happy, I get happy. If they get nervous, I get nervous, even though I may not know why. I only know a little more than nothing about personal economy. I snip coupons, look for restaurant specials (happy hour ones in particular), sign up for apps that give me discounts and join email lists to be notified of deals on my favorite web sites.

As technology rapidly advances, more businesses are focusing their attention on adopting services and solutions that will give them a lead over their competitors. With communication becoming less reliant on landlines, hosted PBX systems are becoming more popular due to their incredible value, superb technical benefits and simple, intuitive functionality.  Voxox provides a superior hosted PBX system that improves business communication and creates tremendous value. When looking at the benefits of VoIP (Voice over Internet Protocol) phone systems, it is crucial to identify the specific needs to your small business.