VOXOX Blog

There's no question that OTT apps are taking the mobile space by storm as users seek to find cheaper ways to communicate with friends and family.

Topics: Voice Communication, Communication, Telecommunication Trends, Voxox, Messaging, VoIP, SMS, OTT

The torch of the technology revolution has passed to smartphones. Back in 2003, as cell phones were gaining mass adoption, a handful of Scandinavian developers created a voice over IP service, called Skype, which enabled the first free calls over the Internet. By the end of 2010, they had over 663 million users.

Topics: Voice Communication, Communication, iPhone, Telecommunication Trends, Voxox, Messaging, VoIP

By way of the San Diego Union Tribune and San Diego's wsRadio comes the Brian Britt show, who's mission is to challenge your definition of true wealth and help you optimize all of your most valued assets. Brian Britt, veteran financial coach and portfolio manager, speaks weekly with some of San Diego's best and brightest luminaries, visionaries and thought leaders about how to optimize and maximize your life's balance sheet and achieve true happiness. 

Topics: Voice Communication, Communication, Telecommunication Trends, Company Announcements, Voxox, Events

Of all four major communication modalities, texting reigns supreme. Phone calls are for older relatives. Video is for business meetings. Email is for non-urgent documentation. Texting is for everything. It’s immediate, it’s simple and it slices through the clutter like a ninja star. Text messages are read, on average, within four minutes, versus 48 hours for email.¹

Topics: Communication, iPhone, Telecommunication Trends, Voxox, Messaging

98% of text messages are read, compared to 22% of emails, 29% of tweets and 12% of Facebook posts (source: Frost & Sullivan). So why wouldn’t a business SMS-enable as much of their products and communications as possible?  

Topics: Messaging, SMS

Voice Broadcasting has changed the way political campaigns are run. Wholesale VoIP has created a streamlined means of influencing voters in a scalable, affordable way.

Topics: Voice Communication, Communication, Telecommunication Trends, Voxox, VoIP, Wholesale

Mobile apps have become our way of life, first for function, then creativity and by now we have bridged in to downright ridiculousness. But believe it or not, the quality of communication has never been better. It was only a matter of time before someone side-stepped the middle man to build and even improve the way we use our phones, without actually being charged for using our phones. I just want to chat for free!

Topics: Voice Communication, Communication, iPhone, Telecommunication Trends, Voxox, Messaging, SMS

What’s the easiest way to get your phone system to sound more professional? Start with some professional audio recordings! A Message On Hold program is a great place to start, since it’s heard by most people who call your businesses. The benefits are numerous. Professional on hold programming can:

• Offer options for self-service, freeing up representatives
• Help your marketing and sales objectives
• Enhance your Image
• Keep Callers Entertained and waiting patiently

Implementing Message On Hold on your phone system starts with a script, and it’s not that hard to put one together yourself. The better your script writing, the more professional your on hold communication will sound. Here’s how to approach your script:

Topics: Small Business Tips, Voice Communication, Communication

The Hitchhikers Guide to the Galaxy claims that the Babel fish is the oddest creature in the universe. It’s is a small, yellow, leech-like creature that feeds on brain wave energy. When inserted into the ear, it absorbs all unconscious frequencies and then provides a telepathic matrix formed from the nerve signals from the speech center of your brain. Once inserted, you can immediately understand any spoken language in the universe.

Topics: Communication, iPhone, Telecommunication Trends, Voxox, Messaging, SMS

Have you ever used a mobile app to place a call or text message rather than using your service provider’s traditional texting and calling plans? Have you ever watched a TV show on YouTube or Hulu rather than on cable? If you’'ve answered yes, then you’'ve used an OTT app, maybe without even knowing it!

Topics: Voice Communication, Communication, iPhone, Telecommunication Trends, Messaging, VoIP, SMS, OTT