VOXOX Blog

If you’ve been following the Voxox blog, you already know a few great reasons to choose a virtual PBX solution for your small business phone service – cost savings, easy set-up, scalability, tons of features, etc. So, today we will focus on one special feature: telephone extension numbers and how they can help improve your business communications.

What exactly is a telephone extension number, anyway? It's a phone line connected to an internal phone system like a virtual PBX. Extensions allow multiple lines inside an office or within a business’ network to connect without each phone requiring a separate outside line. For larger businesses with a virtual PBX system, this set-up is a no-brainer, but even very small companies can benefit from phone extensions!

It's a big day in the Voxox offices because we officially announced our acquisition of the international calling service PokeTALK. We are excited because this acquisition expands Voxox's global footprint and yields new partnerships With Lenovo, Hewlett-Packard, Medion, and other major OEMs. 

Today, VoIP services are a perfect match for growing companies because the service expands along with business needs. Historically there has been a gap in services for small to medium sized businesses. These include the small business owner who uses their cell phone as their main line of business communication, the business owner who conducts their business virtually, and the owner who has between 1 and 10 employees. These entrepreneurs seek to be perceived as a larger more established business.

Yesterday was an exciting day that marked the launch of ROFL: A Rhinoceros and an Octopus Find Love on Twitter - it's a new and exciting social series!

For the last five years the Cloud has been a hot topic within the IT community. Even more recently, the Cloud topic has jumped from various industry segments and begun to trickle into the business mainstream. Whether you realize it or not, now even your child relies on the Cloud. Their favorite TV program episodes can be found in the Cloud via Netflix, and if they are anything like my nieces, cloud usage is probably a daily occurrence. According to the Silicon Angle, this year alone businesses in the United States will spend more that $13 billion on Cloud Computing services. Not surprisingly, eighty percent of Cloud adopters saw improvements within 6 months of moving to the Cloud. Below are the 4 areas where the Cloud will help to transform your Small to Medium sized business. (SMB)

In the Fall of 2013, we launched the Voxox Beta program, specifically for users looking to check out the Android version of Voxox and help us make its launch super successful. Thanks to those testers and the success of that pilot program, we've decided to re-launch the program using an excellent tool called TestFlight, which is available on both Android and iOS.

If you just started your new business and you need phone service, or maybe your business has been around for a while but your personal cell phone is no longer sufficient to manage your company's growth. Leveraging a hosted VoIP system can help you manage your call flow and look more professional.  

What is ROFL? Some things are best defined by what they are not. ROFL is not the traditional chat acronym "Rolling on the Floor Laughing". Instead ROFL is a social entertainment love story. Voxox is not just another pretty telecomm company. We're here to play! You may have seen our curious tweets this month and you may be hoping that we'll tell you what's going on! We're just here to tease and entice. 

Ratbane Rhinoceros of ROFL: A Rhinoceros and an Octopus Find Love, a Voxox original social entertainment series is almost here and he really wants your help. February marks month one of this exciting blend of advertising, social marketing and entertainment. 

When was the last time you had a service provider tell you the issue you are experiencing is not their fault and you need to call the other guy?  

Consider this... six months ago you opened your first business, and everything is going well. You arrive on Monday morning, pick up your first phone call of the day and the person sounds choppy and gargled. You're able to get what you need from the customer, but you know your next task is to call your VoIP provider and see what they can do about the previous call. You spend the next hour talking to the customer support agent, running tests, and calling back and forth. Right when you think you’re getting somewhere, the support agent tells you the problem is with your internet service provider and there is nothing they can do to help. You are dumbfounded. You just wasted an hour and now you need to call the internet service provider. You call, but you're nervous and you’re wondering how many people you are going to have to talk to before this gets fixed...which is not a good feeling. You’re stuck on the phone, you still have a problem, and you’re not able to give your business the attention that is needed. What do you do?

Finding innovative ways to save money and boost revenue are essential for any growing business today. While cutting corners isn’t always fun, setting up your first hosted phone system definitely is! A hosted phone system takes the best features of a sophisticated PBX on-premise phone setup and supercharges it with awesome new VoIP features that old traditional systems only dream about.  And because the sytem works via the Internet, it does you the favor of zapping all of those servers and switchboards and cables into oblivion. What you are left with is a super streamlined and friendly ‘in the cloud’ infrastructure that places all of the equipment off-site, except the actual phones.