VOXOX Blog

A hosted phone system makes a lot of sense for small businesses. It saves money as compared to traditional phones, both in the short and long term, allows employees to work from anywhere and gives businesses the professional image they need to outperform the competition. While it's easy to list the pros of switching to hosted PBX, we know that you may still have some questions.
Here are 3 things you should ask yourself before switching to hosted PBX:

With phone support and service at the heart of your business' communications, having an efficient phone system is critical. Traditional landlines can slow your business down with outdated features and tied up lines. In today's fast paced world, keeping communications open and accessible between you, your employees, customers and business partners not only allows for quicker turn around and happy clients, but also can save you money in the long run. However, it's clear that not all phone systems are created equally.

Making the switch to a hosted PBX phone system comes with a long list of benefits, but topping the list are the financial gains for businesses that adopt the services of a trusted hosted phone service provider. One of the biggest financial benefits of hosted PBX is the lower total cost of ownership (TCO), for the ability to reduce your upfront and ongoing costs of the system. When you replace your landline and outdated phone system with a hosted PBX phone system, only the actual phones are located in your office. The costs and responsibility of powering, maintaining, and supporting the phone systems are covered by the vendor and managed remotely. You only pay for the services that you need on a per user basis, and you can often lease the actual phones as well.

For businesses looking to reduce phone costs and take advantage of new technology that enables them to be more flexible, productive, and competitive, a hosted PBX may be the answer. A hosted or managed phone solution with a trusted communication partner is perhaps one of the easiest ways to streamline costs and create operational efficiencies. In a hosted phone environment the phone service provider manages the service for its clients. Hosted PBX (which stands for Private Branch Exchange) basically refers to the ability to route calls within your network and the use of extension dialing. PBX functionality is the backbone of a business phone system. But it isn’t just the systems themselves that small businesses seek; they need help managing the solution.

With all the advanced tools for connecting with today’s customers, it just isn't conducive for businesses to stick with old technology. If you and your staff still use traditional landline phones, you could unknowingly be limiting your business. That's especially the case if you plan to expand soon or want to provide more freedom to your employees to use mobile devices. The costs of maintenance alone on physical landline phones are already problematic. With a hosted PBX system, your business can not only boost efficiency but also save on IT expenses. 

Here's how switching to hosted PBX can help your business eliminate IT expenses: 

Good communication is at the core of any successful business. From contacting potential customers to interacting with fellow employees, a reliable telephone solution is essential. With a myriad of telecommunications options available, how do you determine the best solution for your company's unique needs? 

Advancements in cloud technology are changing the telecom landscape, and that is good news for small businesses. Traditional landlines, antiquated phone systems, and their significant financial commitments are fading. As more agile, affordable telephony solutions become available, there are a few key benefits that often determine a customer's decision. With these factors in mind, here are 4 reasons hosted PBX is right for your business.

VoIP phone systems have been nothing short of revolutionary as to how businesses communicate on a day-to-day basis. With more scalability and functionality than ever before, you have more features available to help connect with customers and team members. So how can you get the most out of your business phone system? Here are a few important things any small business owner should consider when evaluating their business communication. If you are not receiving all these benefits, it might be time for a change.

When it comes to business communication, efficiency and clarity is paramount. It could make or break a company’s image and reputation. That's why it’s crucial to have the best phone solution in place to make sure customers can reach your business. It's never easy to change your phone systems from one to another, especially after using the same one for years. However, making the switch to hosted PBX is the best move you can make to solve your business communication challenges while faced with an ever-shrinking budget.

Whether your business is a young startup or an established company, it could always benefit from a competitive edge. Having the right communication solution could be a huge advantage and help you get the leg up over the opposition. As cost savings go, a hosted PBX plan reduces the cost of office-to-office calls to virtually nothing, and calling rates to outside lines are lower as well. If you haven't decided yet to go with a hosted VoIP phone system, it's not too late. Here's why making the switch today could be a huge benefit to your business: 

With the launch of our latest hosted PBX and SIP trunk offering, Voxox Office, there has been a lot of internal restructuring. One thing that has remained consistent however, is our dedication and commitment to providing the best quality service for our customers. Our VP of Customer Experience, Tim Schuh, has been with Voxox for almost 3 years and manages our team of rockstar support agents. Here are 4 question with Tim on some of the support that goes the backend for Voxox Office.