VOXOX Blog

In a study on SIP (Session Initiation Protocol) trunking, VoIP research and reviews firm Software Advice ran a survey on the factors behind selecting a SIP provider. SIP trunking is comparable to a phone line that people use to connect local and long-distance calls over a business Internet connection.

The survey was comprised of 30 questions and over 200 responses were received from seasoned IT managers who had implemented SIP trunking within their organization. According to the survey results, the biggest factors when choosing a SIP provider were security, support quality, and pricing.

In case you missed the news, the Voxox team was in Miami last week where we successfully launched our new hosted VoIP service, Cloud Phone Pro! This is an extension of our Cloud Phone product line that's focused on helping organizations cut costs and switch to a fully hosted solution. Its simplicity and stacked features are designed to improve business communication and increase productivity. The announcement of Cloud Phone Pro not only garnered industry-wide attention but also earned Voxox the ITEXPO Best-in Show Award!

As the world gets more plugged-in, small businesses are expected to be reachable at any given time. In order to meet the demands of customer expectations, businesses need to have a reliable, affordable phone system. That's why so many small businesses have turned to VoIP for their communication needs. With a VoIP phone system, your business would not only display a professional image but a dependable presence as well.

Here's how a Small Business Phone System helps you stay connected...

The world has officially ushered in 2015! Now that 2014 is in the books, and everyone is back to the grind, many small business owners are beginning to wonder what business trends to expect in the New Year. Identifying the changing trends is crucial for businesses looking for an edge over their competition. Here is a forecast of what small business trends to keep an eye out for...

With the use of OTT communications on the rise, operators have been warming up to the fact that strategic partnerships with OTT services are necessary if they want to attract new subscribers and recoup lost revenues. Although many operators have already made the move, there's still a lot of opportunity for mobile providers to get involved.

Running a business can be very challenging, and one of the challenges is implementing a communications strategy that satisfies both clients and employees. Business communications has evolved to where it’s no longer necessary to be on-site at work to place and answer calls. This means presenting your business to clients in a professional manner while offering work flexibility to your employees is paramount to your company’s success.

In today’s economy, small to medium sized businesses are looking for ways to decrease their costs without compromising quality or service. One of the fastest ways to accomplish this is to revisit how much your organization is paying for your business phone service. Instead of making and receiving phone calls through traditional copper wires courtesy of the phone company, a cloud-based solution allows your organization to communicate over the internet. With Voxox you can save up to 60% off your business phone bill by moving your small business phone system to our cloud based solution. There are many advantages with a cloud based small business phone system.

What’s the one thing you spend the most time with every day? If you answered your smartphone, then you’re in the majority. In fact, a recent IDC study shows 79% of people have their smartphones with them 22 hours a day!

First impressions are crucial, especially in the world of business. In most cases, the first impression your business makes will be determined not by your employees but your auto attendant phone system. This system is the voice of your business, so you need to be certain that your customers have a pleasant experience when calling your organization.

Before the introduction of smartphones, people actually used their mobiles to call other people over their service providers’ networks. However, since smartphones have penetrated the market, the number of calling minutes used has gone down. In fact, when it comes to how smartphone owners use their phones on a daily basis, the telephone is the fifth most utilized function! Ranking in the top 5 sounds great, but isn't it strange subscribers aren't actually using their phones to make phone calls?