Posted by Ian LeWinter on Thu, Jul 24, 2014 @ 04:00 AM

You deserve a vacation! But sometimes taking a vacation is more work than staying on the job. There’s the planning, tuning up the car, scheduling flights, coordinating the kids’ school breaks, finding a pet sitter. Then there’s all that packing (“What if I forget something?”). You may start to think it’s too much trouble, but the promise of new experiences keeps you on track. In the end it’ll all be worth it.

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Topics: Voice Communication, Communication, iPhone, Voxox, VoIP, Android

Frequently Asked Questions about Business VoIP Services

Posted by Aimee Eucce on Wed, Jul 23, 2014 @ 04:00 AM

As a business owner, you have heard about the short and long-term savings VoIP communications can offer your business. You are even thinking about switching, but you have some questions. We have compiled some of the most common questions people ask when considering moving to a VoIP provider. There are many advantages — major cost savings, maximum flexibility and increased productivity in switching to VoIP. This blog post will arm you with the knowledge you need to make an informed decision.

Image Courtesy of Fliker User Campaign Monitor

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Telcos Should Be OTT Partner, Not Enemy

Posted by Erica Berry on Tue, Jul 22, 2014 @ 04:00 AM

You’ve heard the phrase if you can’t beat them, join them. Well, telcos are taking this literally as many are shifting their focus from battling OTT services to partnering with them. In fact, an interest in providing OTT-type services is on the rise, with 36% of mobile operators partnering with OTT providers last year.

So, just why are telcos uniting with OTT services? Because competing with the features and competitive prices of OTT apps is nearly impossible for operators, but a partnership can prove to benefit their bottom line, as well as offer a few awesome perks to the people who keep them in business -- the consumer!

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Topics: Voice Communication, Communication, Industry Trends, Voxox, VoIP

Voxox Sets Company Record for Award Wins in First Half of 2014

Posted by Aimee Eucce on Thu, Jul 17, 2014 @ 02:41 PM

Today is an exciting day for Voxox because we have received 13 recognitions/awards across all of our business units within a two-quarter period. We have seen a tremendous amount of momentum surrounding all of our business units in 2014. This momentum has extended past our customers, and into leading media sources that recognize organizations for various industry awards.  This is a testament to the products we have carefully crafted and the team we have built.

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Getting started with your new free calling app

Posted by Ian LeWinter on Thu, Jul 17, 2014 @ 04:00 AM

In this digital age, for better or worse, we are bombarded with data. Since the advent of smartphones, the only thing we need to do to write a paper or solve an argument is reach into our pockets and pull out the phone. Information is readily available. But time was when mnemonics were used prodigiously to retain information not yet available on small devices living in our pockets.

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Topics: Voice Communication, Communication, iPhone, Voxox, Messaging, VoIP, Cost Savings, Android

How outbound call centers can save 30-60% on calling costs

Posted by Aimee Eucce on Wed, Jul 16, 2014 @ 04:00 AM

For the outbound call center, relief from the high cost of doing business is here. According to an article in Smart Customer Service “Savvy carriers have developed ways to transform call centers from resource hogs into profit centers, all without gouging customers.” Ultimately, these savvy carriers are able to pass these savings to their outbound call center customers in the form of lower rates.

Image Courtesy of Flikr User Saginaw Future Inc.

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Around the World With Voxox: Free International Calls

Posted by Ian LeWinter on Thu, Jul 10, 2014 @ 04:00 AM

In Jules Verne’s 1873 adventure novel, Around the World in Eighty Days, Phileas Fogg travels by train, steamer ship, elephant (and anything else he can find) to advance his journey and win a bet he’s made with his friends. Graphically, Around the World in Eighty Days has been consistently linked with images of hot air balloons. Surprisingly, however, Verne’s hero never uses one in the novel — it’s merely a marketing invention to help sell the movie.1 And, like the fictitious Phileas himself, I’ve also never taken to the skies in a balloon.

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Topics: Voice Communication, Communication, iPhone, Voxox, VoIP, Android

4 Struggles Operators Can Overcome with an OTT Partner

Posted by Erica Berry on Tue, Jul 8, 2014 @ 04:00 AM

For the first time ever, more than half of the U.S. population owns a smartphone, giving operators much to smile about. More smartphone users means more calling and data plans and potential for increased revenue, but what happens when consumers bypass their carriers' services by using OTT apps? Operators lose money.  

OTT communications providers offer mobile apps that utilize an operator's infastructure and customer base to offer consumers text and phone access at a lower cost than most operators can offer. So, how can operators reclaim this lost revenue? With a partner of course! In an effort to show carriers just how beneficial an OTT partner can be, we've narrowed down the top 5 struggles operators face when their customers use OTT apps to bypass their services, and how they can overcome them by teaming with a partner.

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Topics: Voice Communication, Communication, Industry Trends, Voxox, VoIP, Cost Savings

Group Hug: Voxox Free Group Messaging

Posted by Ian LeWinter on Thu, Jul 3, 2014 @ 04:00 AM

Gossip Group

If you want something to be known by everyone, just tell my sister. She can’t keep a secret. This can work to my advantage or disadvantage. If there’s a surprise party being planned, I can usually winkle it out of her. If I need her help with surprising someone, beware! In any surprise-planning situation, there’s a 50-50 chance of an information leak. If there is a leak, there’s a 95% chance it was my sister.

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Topics: Voice Communication, iPhone, Voxox, Messaging, VoIP, Text Communication, Android

How outbound and inbound call centers can save thousands of dollars

Posted by Aimee Eucce on Wed, Jul 2, 2014 @ 04:00 AM

According to a recent article from Smart Customer Service, outbound and inbound call centers are benefiting financially from VoIP technology. While traditional telecommunication companies charge higher rates for call centers in order to make money in the high traffic environment, VoIP technology enables Call Centers to drastically reduce switching and resource overhead. Resulting in offer rates that are 30 to 80 percent lower. This adds up to a significant savings of thousands of dollars per month for active call centers, based on the article noted above.

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