VOXOX Blog

VoIP phone systems have been nothing short of revolutionary as to how businesses communicate on a day-to-day basis. With more scalability and functionality than ever before, you have more features available to help connect with customers and team members. So how can you get the most out of your business phone system? Here are a few important things any small business owner should consider when evaluating their business communication. If you are not receiving all these benefits, it might be time for a change.

When it comes to business communication, efficiency and clarity is paramount. It could make or break a company’s image and reputation. That's why it’s crucial to have the best phone solution in place to make sure customers can reach your business. It's never easy to change your phone systems from one to another, especially after using the same one for years. However, making the switch to hosted PBX is the best move you can make to solve your business communication challenges while faced with an ever-shrinking budget.

Whether your business is a young startup or an established company, it could always benefit from a competitive edge. Having the right communication solution could be a huge advantage and help you get the leg up over the opposition. As cost savings go, a hosted PBX plan reduces the cost of office-to-office calls to virtually nothing, and calling rates to outside lines are lower as well. If you haven't decided yet to go with a hosted VoIP phone system, it's not too late. Here's why making the switch today could be a huge benefit to your business: 

With the launch of our latest hosted PBX and SIP trunk offering, Voxox Office, there has been a lot of internal restructuring. One thing that has remained consistent however, is our dedication and commitment to providing the best quality service for our customers. Our VP of Customer Experience, Tim Schuh, has been with Voxox for almost 3 years and manages our team of rockstar support agents. Here are 4 question with Tim on some of the support that goes the backend for Voxox Office.

More businesses are adopting unified communications (UC) in an effort to transform the workplace. Instead of juggling multiple communications tools, UC integrates all lines of communication so that businesses can further streamline their operations and better their bottom line. One of the biggest influencing factors in UC implementation is the growing number of Millennials joining the workforce. Millennials now make up the largest generation in the US workforce and the workplace is evolving as a result.

Here's how Millennials are influencing Unified Communications and reshaping the way we do business...

When it comes to the benefits of a business VoIP solution for you company, it’s easy to get caught up on the savings. Streamlining data and voice together saves you more money than traditional telephone systems but in addition to the low costs, a VoIP solution offers a tremendous boost to your team. 

Here's how VoIP helps create a more productive and collaborative workforce:

One of the crucial elements to getting ahead in the business world is effective communication. Whether your goal is to empower your workforce or improve customer experience, you need a communication solution that will help you. With business VoIP comes a number of advantages over traditional telecommunication methods. 

Here’s a few ways that VoIP could help your small business meet its big goals:

When it comes to running a small business, the list of challenges that you face daily could be overwhelming. Business owners are met with the task of juggling time and responsibilities, as well as allocating budget and resources. Finding an efficient and cost-effective solution could make the substantial difference in the success and growth of your small business. A reliable hosted PBX system will not only allow seamless communication, but also solve other problems which small business owners face day-to-day.

Here are 3 problems that a hosted PBX phone system can solve for your business:

Mobile is transforming the way we do business. With approximately 6 billion SMS messages sent in the US every day, more businesses are applying SMS marketing to reach their audience. Sending bulk SMS allows companies to engage existing customers and reach new ones. You could instantly deliver promotional offers, news alerts, or appointment reminders that your customers see immediately.

Here’s some ways that wholesale SMS could boost your marketing strategy:

In a study by GSMA on the mobile industry, it was predicted that the number of unique mobile subscribers would increase by an additional 1 billion in the next 5 years. That means by 2020, there would be approximately 4.6 billion mobile users in the world. In response to the growing number of mobile users, many businesses are rethinking their strategy on how to reach and engage their customers. Bulk SMS service is quickly being recognized as an effective solution for connecting businesses with their audience.