VOXOX Blog

In today’s economy, small to medium sized businesses are looking for ways to decrease their costs without compromising quality or service. One of the fastest ways to accomplish this is to revisit how much your organization is paying for your business phone service. Instead of making and receiving phone calls through traditional copper wires courtesy of the phone company, a cloud-based solution allows your organization to communicate over the internet. With Voxox you can save up to 60% off your business phone bill by moving your small business phone system to our cloud based solution. There are many advantages with a cloud based small business phone system.

As a business owner, it’s important that you invest in your business infrastructure. One of the first things a business owner implements within a new office space is their phone service. However this topic brings forth a host of questions; do you purchase, or lease a hard wired phone system, do you need an on-site PBX, or do you utilize the power of the Internet, and get a virtual office phone service. Most small businesses do not have the human manpower to continually maintain and upgrade an in-house wired phone solution. Fortunately, there is an alternative solution. Small businesses can take advantage of a cloud based hosted phone solution that can make their business look, and sound like a fortune 500 business without the overhead cost of an on-premise phone system.

Gathering your workforce into a boardroom can sometimes be an impossible task, and initiating conference calls with multiple parties can become tediously marred by bad conference calling service. It is vitally important to have a reliable conference bridge with high definition call quality. This is why Voxox created Conference Bridge our state-of-the-art conference-calling platform that enables up to 250 different callers on one a single conference line.  

We live in busy times. Even in the business environment, it's difficult to get all of your employees together in the same room -- especially if your employees are scattered in different cities or even different countries. While free conferencing services make it possible, they don't really offer you the reliability or features that you need. Everyone knows there’s no such thing as something for nothing. Free conference calling solutions cost your business in call quality, lack of features, and long distance charges. Not to mention, hurting your brand by giving people the perception that your organization cannot afford a paid conferencing solution. Wouldn't it be nice if you had another option? One that cost less than a movie ticket or a few Starbucks Frappuccino’s?

As a business owner, you have heard about the short and long-term savings VoIP communications can offer your business. You are even thinking about switching, but you have some questions. We have compiled some of the most common questions people ask when considering moving to a VoIP provider. There are many advantages — major cost savings, maximum flexibility and increased productivity in switching to VoIP. This blog post will arm you with the knowledge you need to make an informed decision.

According to a recent article from Smart Customer Service, outbound and inbound call centers are benefiting financially from VoIP technology. While traditional telecommunication companies charge higher rates for call centers in order to make money in the high traffic environment, VoIP technology enables Call Centers to drastically reduce switching and resource overhead. Resulting in offer rates that are 30 to 80 percent lower. This adds up to a significant savings of thousands of dollars per month for active call centers, based on the article noted above.

A SIP Trunk provides connectivity between a premise based phone system and the publically switched telephone network (PSTN). In other words, SIP Trunk Lines are basically the same concept as a telephone line coming in from the phone company or channels on a T1 circuit with the one slight difference that the line comes in via the internet. Today, when it comes to business VoIP solutions, SIP Trunks are the smart choice. Following are the top four reasons why organizations choose SIP Trunks to power their business phone equipment.

Regardless size of your company, you probably rely on using office based phones to communicate with your customers and probably other employees. Not so long ago, your only option was to go through a traditional phone carrier, such as Pacific Bell. Today, you have a several different options in regards to your office phone system. It's possible for you to use a conventional on-premise hardware-based system that needs tons of gear and is expensive to buy not to mention preserve, or you could use an internet-based system that takes advantage of the latest technologies. Virtual office phone service is an extremely affordable option to the expensive on premise systems, which you often find stuffed in some corner cupboard of an organization. Take a peek at some of the advantages of using virtual office phone service.

There aren’t many surprises in business today. So it probably comes as no surprise that text messaging, or SMS, has surpassed calling as a preferred method of communication — particularly among young people. SMS texting is a phenomenon that can’t be ignored. And SMS for business is giving organizations ways to send targeted information quickly and easily. The advantages of SMS for business are many.

While half-way across the world (or maybe just the next state over) how can business travelers make the most of mobile communications without breaking the bank?

While some may choose to deck out their mobile's home screen with a host of different communication apps for travel -- apps for calling, messaging, fax, language translation, location and media sharing, etc. -- those looking for convenience often choose an all-in-one communications app like Voxox. Below are some ways that Voxox can be valuable to business travelers...